Company Overview
Our client is a globally recognised healthcare technology organisation with a strong reputation for delivering advanced imaging, diagnostic, and digital healthcare solutions to hospitals and healthcare providers worldwide.
The business combines technical innovation with a collaborative and customer-focused culture, investing heavily in employee development, clinical expertise, and long-term customer partnerships. Employees are encouraged to take ownership of their work, share knowledge across teams, and contribute to improving healthcare delivery through practical, technology-led solutions.
Duties
As a Field Technical Specialist, you will play a key role in supporting healthcare professionals through product training, clinical education, demonstrations, and ongoing technical guidance across a portfolio of diagnostic imaging and healthcare solutions.
Working closely with clinical customers and internal commercial teams, you will help ensure successful product adoption, build long-term customer partnerships, and provide expert support throughout the customer journey.
Responsibilities
- Develop strong relationships with healthcare professionals, acting as a trusted clinical and technical specialist across the territory.
- Deliver product training, workshops, demonstrations, and clinical education sessions to support the safe and effective use of imaging and healthcare technologies.
- Provide clinical support throughout product implementations, launches, evaluations, and post-installation activities, ensuring customers gain maximum value from their systems.
- Partner closely with commercial colleagues by supporting customer meetings, presentations, and discussions with clinical expertise and practical insight.
- Gather and communicate customer feedback, market intelligence, and user experiences to support ongoing product and service improvements.
- Maintain accurate records of training, demonstrations, customer interactions, and support activities while ensuring compliance with relevant healthcare regulations and standards.
Person Specification
- Clinical experience within the medical device industry is essential.
- Clinical experience within Endoscopy is highly desirable.
- Strong communication and relationship-building skills, with the ability to engage confidently with clinicians, nurses, technicians, and healthcare stakeholders.
- Comfortable delivering training, demonstrations, and clinical education within healthcare environments.
- Able to combine technical credibility with a customer-focused approach.
Package
- £12,000 OTE commission paid quarterly
- Company car or car allowance
- 6% employer pension contribution
- Private medical cover
- Life assurance
- 26 days annual leave plus bank holidays
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Pay: £35,000.00-£45,000.00 per year
Work Location: In person
