Role Summary
The Delegated Authority Client Technical Manager oversees the technical aspects of delegated authority agreements between the company and third-party insurers, brokers and other partners. This includes managing the implementation, governance and performance of delegated authority arrangements, ensuring compliance with industry regulations and internal standards, and supporting the development of strategic improvements within the delegated authority operation.
Role Accountabilities
- Produce Binding Authority contracts, Reinsurance contracts, endorsements and any other documentation required within the DUA lifecycle.
- Provide technical support and advice to internal teams on delegated authority matters such as underwriting, compliance and claims.
- Build and maintain strong relationships with key internal and external stakeholders, including underwriters, brokers and insurers, to ensure alignment on delegated authority arrangements.
- Act as the key point of contact for issues related to delegated authority, providing guidance and resolution when required.
- Ensure that the Placement and Delegated Authority frameworks are adhered to and updated as necessary.
- Use internal and external tools to ensure documentation contains the correct clauses, conditions, taxes and jurisdiction-specific requirements.
- Assist Client Services Executives and IBA with resolving any issues relating to payments to the markets or from clients.
- Provide ad hoc support to the Team Lead and other team members as needed.
- Undertake any additional duties as assigned.
Role Requirements
- Extensive working knowledge of delegated authority insurance and reinsurance agreements.
- Understanding of underwriting, claims processes and risk management.
- Experience in London Market Binding Authority and Coverholder application processes.
Skills and Abilities
- Leadership experience with the ability to manage and collaborate with various departments, fostering a culture of continuous improvement and high performance.
- Strong analytical skills, with experience in identifying trends, driving performance and resolving issues.
- Excellent written and verbal communication skills, with the ability to present complex technical information to senior stakeholders and non-technical teams.
- Excellent attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines.
- Adaptable and flexible in response to a fast-paced, evolving industry landscape.
- Experience in managing projects and initiatives is advantageous but not essential.
Management Duties
No
We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. We forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.
