Senior Spa Therapist
About us…
The Penventon Park Hotel in Redruth is a far cry from the monotony and blandness of a chain hotel. It has bags of personality and charm! We are a 4* hotel in the centre of Cornwall, 50 years in the making. Our staff are some of the friendliest you will ever meet, don’t believe us believe our Tripadvisor reviews. We are hospitality at its finest. We are a place where the genuine care and comfort of our guests is our highest mission where we provide the finest personal service and facilities and fulfil all of their needs and even their unexpressed wishes. The answer here is always yes even before the question has even been expressed, we always aim to go above and beyond.
The Opportunity
Due to internal promotion we are looking to recruit a Senior Spa Therapist.
As you would expect this includes some evenings to accommodate our hotel guests who may require a treatment after work or during their stay and all of our spa guests who require treatments throughout the week and weekends. The role is full time and will be no less than 40 hours per week.
The Senior Spa Therapist will be responsible for carrying out treatments and therapies to our hotel guests, members and local residents, ensuring a professional and calm experience is delivered every time. You will need to be able to deliver exceptional treatments including manicures, pedicures, facials, body treatments and waxing. You will be committed to ensuring all aspects of the guest spa experience are adhered to, from greeting the guest to completing treatments and ensuring all aspects of the spa packages are delivered to time in coordination with the leisure team.
You will also deputise for the Spa Manager on their days off and holidays.
Essential skills and experience required
- NVQ Level 3 (or equivalent) in Beauty Therapy
- Previous experience in a Spa (at least 2 years preferred)
- Must have a good level of computer literacy
- Experience of upselling therapies and products
About you...
- Good physical stamina
- Positive can do attitude
- Warm and friendly person
- Able to work evenings and weekends
- Flexible with working days and times
- Passionate about the spa industry and giving excellent customer service and have great knowledge of spa treatments
- Able to remain calm under pressure
- Self-motivated
- 100% reliable
- Always willing to learn and progress
- Team player
- Excellent interpersonal skills to assist in leading and developing the team
- Good listener, to find out what treatments would suit clients and use opportunities to recommend and upsell
- Smart and Professional appearance
Company Benefits
- Free parking
- Employer pension contributions
- Training and development
- Free use of the leisure club pool, jacuzzi, sauna and gym (including at our sister hotel The Falmouth
- 20 % off food and drink for you and guests dining with you
- Discounted rooms
- Discounts are applicable to the Alverton Hotel, The Atlantic Hotel (Newquay), The Falmouth Hotel and The Greenbank Hotel.
Pay: £14.50 per hour
Benefits:
Work Location: In person
