Job Title: Breakfast (and Kitchen) Attendant
Pay: £12.71 per hour
Hours: Full Time/5 Days – 30-35 hours (5-days) inclusive of weekends
Hampton by Hilton Bristol City Centre hotel opened its doors in the summer of 2015, with 202 bedrooms in a fantastic city centre location. We are currently recruiting for a Breakfast Assistant. Do you have the Hamptonality?
What will it be like to work for this Hilton Worldwide Brand?
With 2,000 hotels globally, Hampton by Hilton Hotels offer guests friendly service, clean rooms and comfortable surroundings, every time. Guests also enjoy free high-speed internet access, free hot breakfast and more. Hampton exists to anticipate a traveller’s needs, creating the edge to advance their journey. Hampton is one of Hilton World wide’s market-leading brands. Visit the brand website for more information – www.hampton.com
What will I be doing?
As a Breakfast and Kitchen Attendant, you will assist in both the Breakfast & Kitchen operations and work with customers and guests to serve their needs and provide an excellent customer service experience. A Breakfast Assistant must perform the following tasks to the highest standards:
- Able to work in all areas of the Food and Beverage department including Kitchen
- Welcome guests in a polite and friendly manner
- Engage customers in conversation about their stay, day and plans to create a personal touch
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Ensure cleanliness of all work areas
- Ensure food hygiene and food safety is maintained to high standards in compliance with all legislation and operating procedures
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Assist other departments wherever necessary and maintain good working relationships
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will be entitled to reduced hotel room rates in our 4000+ hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and Focus Hotels Management.
What are we looking for?
Breakfast and Kitchen Attendants are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Previous customer service experience
· Previous examples of working early mornings
· Bright and energetic ‘morning’ people
· Excellent interpersonal and communication skills
· Commitment to delivering a high level of customer service
· Ability to work under pressure
· Excellent grooming standards
· Flexibility to respond to a variety of work situations
· A good level of English (understanding and speaking) to ensure clear and concise communication with guests
Pay: £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Application question(s):
- You are available to work a minimum of 3-4 days per week with the intent to work 5 days?
- You are able to start work as early as 6am on both weekends and weekdays?
- You are able to commit to being fully flexible?
- Are there any days due to prior commitments you cannot work on?
- How do you plan to commute to and from the hotel? Please note, we ask this as buses do not run in some areas of Bristol to guarantee staff arrive by 6am on a weekend. Therefore please stipulate the area postcode and confirm that public transport can get you to the hotel at 6am on a Sat/Sun.
Work Location: In person
