Why SoftwareOne?
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
Are you ready to lead managed infrastructure strategy across Azure and AWS by shaping standards and operations within SPI?
Do you want to lead and develop a team of engineers while driving reliability, automation, and operational excellence?
Do you want to be part of a global IT company that strives to build a diverse and inclusive culture of equal opportunities?
Practical Information
Location: Sofia, Bulgaria | Bucharest, Romania | Warsaw, Poland | London, United Kingdom | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for the EU/UK | Language Requirements: Fluent/professional English, written and verbal
As Head of Managed Infrastructure within SPI you will be accountable for defining strategy, governance, and operational excellence across managed cloud infrastructure on Azure and AWS. In this role, you will set standards, security and compliance guardrails, and cost targets while ensuring reliable and scalable operations.
Leading a team of engineers, you represent managed infrastructure across regions, CoEs, and customers, driving transformation that improves reliability, cost transparency, and long-term sustainability.
Key Responsibilities
Define and own cloud architecture standards, principles, and guardrails for Azureand AWS
Lead reliability and performance of managed cloud environments, including monitoring, alerting, and incident reduction
Drive automation through infrastructure-as-code, standardized workflows, and AI-assisted operations
Own security and compliance guardrails and act as accountable owner during audits such as ISO 27001 and customer assessments
Manage cloud cost targets, reporting, and optimization, embedding FinOps practices into operations
Represent managed infrastructure in stakeholder, customer, escalation, and audit discussions
Lead and develop a team of engineers, shaping roles, mentoring, and driving cultural and organizational transformation
What we need to see from you
Extensive experience in senior cloud infrastructure leadership roles in complex environments
Deep understanding of Azure and AWS infrastructure across compute, networking, identity, monitoring, backup, and recovery
Proven ownership of cloud architecture standards, security and compliance guardrails, and infrastructure tooling
Experience acting as accountable owner in audits such as ISO 27001, publisher audits, and customer assurance reviews
Demonstrated success in cloud cost management, FinOps practices, and delivering measurable savings
Track record of reducing incidents,consolidating platforms, and improving operational maturity
Strong communication and stakeholder management skills with ability to engage senior leaders, customers, and auditors
Job Function
Services
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at
[email protected].
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
How does xDC Romania power global delivery?
Transcript
At its core, an ecstasy is softer ones ending for scalable excellence. Part of a larger network of near shore delivery hubs, we are a strategic center of expertise covering disciplines like I, cloud support, customer success management, project management for our customers, XDC means faster time to value and predictable. Quality outcomes regardless of geography. For our global teams, we act as a force multiplier, standardizing processes and taking on complex delivery workloads so that the entire organization can remain agile. Ultimately, X is shaping the way we create impact by transforming local talent into a global competitive advantage. Collaboration is at the heart of the XDC network. We connect talent across regions by working seamlessly with service lines and regional teams from the beginning of each engagement. From early planning with resource managers and service line leads to final delivery, everything remains fully connected and aligned. Our culture is built on ownership without borders. Even in a remote setup, we maintain a high policy environment where collaboration is the default, not the exception. The people who thrive here are curious problem solvers who are comfortable with ambiguity and have a global mindset. We look for individuals who don't just execute tasks, but who take pride in driving a project from Romania to a successful outcome in London, Zurich, or even Tokyo. What excites me the most is our evolution from a delivery hub to a strategic innovation engine. I am truly delighted to see the XDC step into a role where we're not just supporting the business but actively shaping how it grows. With software one's evolution, XDC will be the driver that brings consistency, innovation, and of course global alignment to everything we deliver.
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At its core, an ecstasy is softer ones ending for scalable excellence. Part of …
Irina
xDC Bucharest Lead