Job Summary
We are looking for a reliable and organised Fulfilment & Administration Assistant to join our growing e-commerce fulfilment business. This is a varied role combining office administration with hands-on warehouse duties. The successful candidate will support the day-to-day running of our Amazon FBA prep centre, helping ensure customer orders are processed accurately and efficiently.
Experience working within an Amazon FBA prep centre, 3PL warehouse or e-commerce fulfilment environment would be a significant advantage.
Key Responsibilities
- Process customer orders and update records using Google Drive, Google Sheets and internal systems.
- Read and follow customer pick lists, packing instructions and shipping requirements accurately.
- Prepare products for Amazon FBA, TikTok Shop, eBay and other e-commerce platforms, including labelling, polybagging, bundling and quality checks.
- Pick, pack and dispatch customer orders.
- Receive, inspect and book stock into the warehouse.
- Maintain accurate stock records and help keep the warehouse organised.
- Communicate with customers regarding shipments and order queries where required.
- Assist with general warehouse duties and work as part of the team to meet daily deadlines.
- Identify opportunities to improve processes and help drive the business forward.
Skills & Experience
- Previous experience within an Amazon FBA prep centre, fulfilment warehouse or logistics environment is preferred.
- Confident using Google Drive, Google Sheets and basic computer systems.
- Able to read and accurately follow pick lists, shipment plans and customer instructions.
- Excellent attention to detail with a high level of accuracy.
- Able to work independently using your own initiative.
- Good communication and organisational skills.
- Physically fit and willing to assist with lifting, packing and general warehouse duties.
- Experience with TikTok Shop, eBay, Shopify or other e-commerce platforms would be an advantage but is not essential.
- A positive attitude and a willingness to help grow the business.
Pay: £12.75-£14.00 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
