We are opening a brand-new Connect ACR Supplies branch in Swindon and are looking for a reliable, enthusiastic Branch Assistant to work alongside the Branch Manager and help get the new branch off the ground.
Connect ACR Supplies is an independent Air Conditioning & Refrigeration wholesaler, supplying trade customers with A/C systems, refrigeration equipment, and the ancillary products needed to install, maintain and support them.
This is a new branch, but not a new business. You will be joining an established company with an existing customer base, experienced support behind it, and a clear plan for growth. At the same time, the Swindon branch will be a small team, so the right person will play an important part in shaping how the branch runs from the beginning.
The role will be varied. Your days will be move from helping customers on the trade counter, to picking and checking orders, receiving stock, organising the warehouse, or delivering goods to customers. As the branch grows, we will need someone who is willing to get stuck in, take ownership of their work, and help build a branch that customers enjoy dealing with.
We care about doing things properly. That means keeping the branch tidy and organised, serving customers in a helpful and professional way, following systems, communicating clearly, and looking for ways to improve how things are done. Experience in wholesale, trade counter work, warehousing or deliveries would be useful, but attitude, reliability and willingness to learn are more important.
Key Responsibilities
- Serving trade customers on the counter in a friendly and professional manner.
- Taking orders by phone, email and in person.
- Picking, checking and preparing customer orders accurately.
- Receiving deliveries from suppliers and checking goods against paperwork.
- Keeping the warehouse, trade counter and stock areas tidy, organised and well presented.
- Using our computer system to process orders, check stock and support day-to-day branch operations.
- Delivering orders to customers.
- Supporting the Branch Manager with the daily running of the branch.
- Helping develop good habits, systems and standards as the new branch grows.
Requirements
- A full UK driving licence is essential.
- Reliable, punctual and willing to work as part of a small team.
- Comfortable speaking to customers face to face and over the phone.
- Good attention to detail when picking, checking and processing orders.
- Comfortable using computers and learning new systems.
- Willingness to learn about air conditioning and refrigeration products.
- Able to work in a practical, hands-on role.
- Previous experience in a trade counter, warehouse, wholesale, customer service or delivery role would be beneficial, but is not essential.
Working Hours
This is a full-time, Monday to Friday role, business hours are 8am-5:30pm.
There may be occasions where an early start is needed for customer deliveries. Where this happens, we will look to balance this with an earlier finish on the same day.
Why Join Us?
This is a great opportunity for someone who wants more than just a standard warehouse or trade counter job. You will be joining at the start of a new branch, working closely with the Branch Manager, and helping create something that we want customers and staff to be proud of.
You will be part of a small, friendly team, but with the support of a wider established business behind you. There will be plenty to learn, plenty of variety, and the opportunity to grow with the branch as it develops.
If you are reliable, enthusiastic, practical and willing to get stuck in, we would love to hear from you.
To apply, please send your CV and a brief cover letter explaining why you would be a good fit for the role to [email protected]
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- Warehouse experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Swindon SN2 8UN (preferred)
Work Location: In person
