Job Overview
We are seeking a friendly and organised Dental Receptionist who is also a qualified dental nurse to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our practice and maintaining a welcoming environment for all visitors.
Responsibilities
- Greet and welcome patients as they arrive at the practice.
- Manage appointment scheduling, confirmations, and cancellations.
- Handle patient inquiries via phone, email, and in-person with professionalism and courtesy.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process patient payments and manage billing inquiries.
- Assist with insurance verification and claims processing.
- Coordinate with dental staff to ensure seamless patient flow throughout the day.
- Keep the reception area tidy and organised, creating a pleasant atmosphere for patients.
- Provide chair side assistance to the dentist as and when required.
Experience
- Previous experience ideally within a healthcare or dental practice setting.
- Strong organisational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact with patients and team members professionally.
- Proficient in using office software and dental management systems is advantageous.
- A friendly disposition with a passion for providing outstanding customer service is essential.
If you are enthusiastic about contributing to a team that prioritises patient care and have the necessary skills to thrive in a busy environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Education:
- GCSE or equivalent (preferred)
Work Location: In person
