JOB TITLE – Marketing Office Manager - Maternity Cover
DEPARTMENT – Marketing
CONTRACT TYPE – Permanent
RATE OF PAY – Competitive
HOURS – 37.5 hours per week, 5 days out of 7
LOCATION – Newport, NP18 2LX
ID – REQ6705
OVERVIEW
Join the ‘Greatest Story in Hospitality’ by becoming our Marketing Office Manager and play a key role in supporting the success of The Celtic Collection and ICC Wales. Working closely with the Group Marketing Director and Head of Marketing, you will oversee the smooth day-to-day operation of the Marketing Department, ensuring projects are delivered effectively, deadlines are achieved, and the team remains engaged, motivated and focused on delivering exceptional results.
OUR IDEAL HERO WILL HAVE
Previous experience in an administrative, office management, marketing coordination or team leadership role
Excellent organisational and time management skills with the ability to manage multiple priorities
Strong communication skills with the confidence to work with colleagues and stakeholders at all levels
Experience managing budgets, purchase orders, expenses and general administration
Strong knowledge of Microsoft Word, Excel and PowerPoint
The ability to work independently while supporting a collaborative team environment
A professional, friendly and confident approach with a strong commitment to confidentiality
Experience supporting recruitment, onboarding, training and employee engagement initiatives (desirable)
Experience within a marketing or hospitality environment (desirable)
IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL
Support the day-to-day management and organisation of The Celtic Collection and ICC Wales Marketing Department
Coordinate team workloads, manage service desk requests and ensure deadlines are consistently achieved
Assist with departmental budgets, expenses, purchase orders and financial administration
Create and manage team training plans, incentive programmes and engagement initiatives
Support recruitment, inductions, rota management and general HR administration within the department
Provide confidential administrative support to the Group Marketing Director and Head of Marketing
Organise meetings, prepare agendas and produce accurate minutes when required
Coordinate VIP events, accommodation bookings and travel arrangements
Support website content updates, email campaigns and wider marketing activity
Build positive relationships with internal departments, external suppliers and key stakeholders
Maintain high standards of administration, organisation and customer service across all aspects of the role
Ensure compliance with data protection legislation and marketing best practice
BE RECOGNISED AND REWARDED
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as –
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
