About us
Virgin Wines have been voted Online Drinks retailer of the Year 2022 and 2026 and the Peoples Choice Award for good reason – we are changing the UK wine retail industry by making the buying experience unique and exciting.
Virgin Wines Customer Service Advisers always look to do better. They work hard to achieve the things that matter, they constantly raise their standards, they actively look for better ways to do things and they do all this with a smile on their face. If you take what you do seriously, but don’t take yourself too seriously, then you might be the Customer Services Adviser Virgin Wines needs.
Shifts:
Mon - Fri:
Morning Shift - 8am – 5pm
Day Shift - 9am – 6pm
Evening Shift - 10am - 7pm
Sat:
Day Shift - 9am – 2pm
Job Description:
Like all Virgin companies, we are committed to providing first class service to each and every customer which is key to the success of our business. Our award winning, Norwich-based customer service team is always on hand to help.
We are looking for driven, positive people to join this team who will thrive from working in a busy, ever-changing, competitive environment. As we’re a wine company, an interest in wine is beneficial.
As a Virgin Wines Customer Service Adviser, you will take the word Service seriously – you’ll love communicating with people via phone calls, live chat and e mail, providing world class help and resolving any queries. You’ll treat customers as people, connecting with them, respecting them and enjoying interacting with them and will take pride in the relationships that you build.
We have a great environment and everyone works hard for the customers and each other, enjoying the job you do is key to being successful.
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
Work Location: In person
