Join our award-winning, eco-conscious Orthodontic practice!
We're looking for a motivated individual with a keen eye for detail to join our reception and administrative team. Excellent customer service is essential.
Greenacre Orthodontics is a family run specialist orthodontic practice based in Connah’s Quay.
Fully computerised patient management software.
We are a North Wales Dental Academy Practice and there are excellent opportunities for career progression.
Sustainability isn't just a buzzword for us; it's a practice. Our efforts have been acknowledged through achieving the Greener Primary Care Wales Gold award and, we were finalists in the Private Dentistry Awards, highlighting our dedication to being an eco-friendly practice. There is ample outdoor space for staff to enjoy, particularly in the summer months.
Part time / full time. There will be a requirement for periodic evening and Saturday sessions.
Salary dependant on experience.
The practice is located a 20 minute drive from the centre of Chester or an 8 minute train journey from Chester train station to our nearest station (an 8 minutes walk from the practice)! There is free, on site parking for staff, we have a team member of the month award, team building events and several practice social events in the calendar year, including evenings out.
We provide free online CPD platform access for ease of completion of CPD.
Duties include:
- Serve as the first point of contact for patients at the reception desk. Responsibilities include: greeting and checking in patients, efficiently scheduling and managing patient bookings to maintain and effective diary, handling queries with professionalism and courtesy, maintaining patient records and ensuring an overall organised and welcoming environment
- Promptly and accurately respond to in person, phone and email inquiries
- Actively liaise with clinicians and key stakeholders (for example, the Local Health Board) to maintain positive relationships and streamlined operations
- Receive and process patient payments, maintaining accurate records of transactions
- Maintain organisational effectiveness by dealing and being able to effectively prioritise multiple tasks at hand
- Manage, maintain, and affirm the confidentiality and integrity of complex data sets
- Actively collaborate as part of a team to meet collective operational goals
- Tracking and management of key performance indicators
Essential
- Excellent organisational and multi-tasking abilities
- Strong communication and interpersonal skills, with experience in dealing with individuals at various levels, both internally and externally
- Proven ability to manage and maintain large data sets effectively with strict adherence to relevant data protection legislation
- Enthusiastic with an appetite to learn and develop new skills
- Be flexible, reliable and work well within a team
- Caring personality with excellent communication skills and customer service
Desirable
- Previous role involving data protection management
- Dental nursing experience
- Treatment co-ordinator experience
Benefits:
- Pension scheme
- On-site parking
- Training opportunities
- A large greenspace and bird garden for relaxation
If you have a passion for patient care, a commitment to quality, we would love to hear from you!
www.greenacreortho.co.uk
Job Types: Full-time, Part-time
Pay: From £12.78 per hour
Ability to commute/relocate:
- Deeside CH5: reliably commute or plan to relocate before starting work (required)
Experience:
- healthcare: 1 year (required)
Work Location: In person
