Job Overview
We are seeking a friendly and professional Waiter/Host to join our vibrant restaurant team. This role involves welcoming guests, managing reservations, and delivering exceptional service to ensure a memorable dining experience. The ideal candidate will possess a passion for hospitality, excellent communication skills, and a keen eye for detail. Previous experience in a restaurant environment is preferred but not essential, as training will be provided. This position offers an engaging work environment where you can develop your skills in guest services and food service operations.
Duties
- Greet guests warmly upon arrival and manage reservations efficiently
- Escort guests to their tables and present menus with enthusiasm
- Take accurate food and beverage orders, ensuring special requests are noted
- Serve food and drinks promptly while maintaining high standards of presentation and cleanliness
- Upsell menu items to enhance guest experience and maximise sales opportunities
- Ensure all health and safety regulations, including food safety standards, are adhered to during service
- Assist with setting up tables, clearing dishes, and maintaining a tidy dining area throughout service
- Provide attentive guest services, addressing any concerns or special requirements courteously
- Support kitchen staff with basic food preparation or organisation tasks when needed
- Handle cash or card transactions accurately at the end of each shift
Experience
- Previous experience in hospitality or restaurant service is advantageous but not mandatory; training will be provided for suitable candidates
- Knowledge of food safety standards and basic food preparation techniques is desirable
- Familiarity with kitchen operations or culinary experience can be beneficial in understanding menu offerings and guest needs
- Strong organisational skills with the ability to manage time effectively during busy periods
- Excellent communication skills to engage with guests professionally and courteously
- Ability to perform basic maths accurately for billing purposes
- Experience in upselling menu items to enhance guest satisfaction and revenue generation
This role provides an excellent opportunity for individuals passionate about hospitality to grow within a dynamic team environment while delivering outstanding guest experiences.
Pay: From £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Store discount
Work Location: In person
