Suffolk Marine Safety is a leading provider of marine safety equipment and services to both the consumer and commercial markets. The business has a strong background of growth, and has recently moved into new, larger, sector-leading premises.
This position is extremely varied and would suit someone with a sales, administration, and customer-facing service background. The ideal candidate would have a positive attitude, be able to pick up new skills and systems quickly, work well under pressure and possess excellent organisational and interpersonal skills.
Duties Include –
- Creating new hire contracts.
- Organising hire fleet servicing and exchanges.
- Renewing hire contracts.
- Invoicing hire contracts.
- Organising the weekly van runs.
- Booking collections and returns using carriers.
- Agreeing the workshop service schedule
- Sales of products and services to customers visiting the premises and on the telephone.
- Processing Cash, card, and online payments.
- Maintaining customer relationships and accurate records on our business system.
- Processing product returns and refunds
- Booking in and invoicing service work
- Assisting with stock management including raising purchase orders and maintaining stock in retail showroom.
This role require a highly flexible, organised and experienced administrator, with strong customer liaison skills and a willing approach. You will be a key member of staff in a small but busy team.
An interest in the marine sector would be a strong benefit.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
Experience:
- Administration: 2 years (required)
- Customer Service: 1 year (required)
Work Location: In person
Salary - £28 - £30k
Pay: £28,000.00-£30,000.00 per year
Benefits:
Work Location: In person
