Vacancy description
Sales Support Execution
- Execute core sales support processes including sales reporting, pricing and promotional administration, and customer submissions.
- Ensure all activities are completed accurately and within agreed timelines.
- Maintain adherence to defined procedures and controls.
Customer & Operational Coordination
- Act as a day-to-day contact for customers on operational matters.
- Coordinate requests across Sales, Finance, Supply Chain and Master Data.
- Resolve operational issues within defined frameworks and escalate where required.
Master Data & System Accuracy
- Maintain and update customer and pricing data within systems (SAP, Salesforce).
- Ensure accuracy and completeness of master data supporting execution.
- Support system and process consistency.
Pricing, Promotions & Administration
- Execute pricing updates and promotional entries in line with approved terms.
- Support administration of customer agreements and rebate processes.
- Monitor and resolve discrepancies in pricing and documentation.
Process Compliance & Improvement
- Ensure adherence to processes and governance standards.
- Identify and flag inefficiencies or risks.
- Support improvements to ways of working.
Stakeholder Communication
- Maintain contact with Sales, Finance/FSSC and Supply Chain.
- Ensure clear communication of timelines and issue resolution.
- Support alignment between commercial and operational execution.
What we ask
- 2+ years in sales support, commercial administration or operational roles.
- Strong attention to detail and accuracy.
- Structured and organised approach.
- Ability to manage multiple tasks and deadlines.
- Clear communication and stakeholder coordination.
- Ability to work independently within defined processes.
- SAP (preferred), Salesforce (desirable), MS Office (Excel essential)
What we offer
- Hybrid work schedule (2-3 days per week)
- Salary: £28-30K
- Pension: Up to 13.7% employer contribution (age-dependent)
- Healthcare:Private medical cover (BUPA) + Medicash
- Death in Service: 4x salary
- Group Income Protection Scheme Holiday: 25 days + 8 UK bank holidays + Birthday off
- Flex Benefits: Summer Hours (1pm Friday finishes – July/Aug) Winter Wellness (2 hours/week for personal wellness – Nov–Jan)
4pm Friday finishes (standard weeks) £28/month WFH broadband allowance
