Who we are
We’re not just another dental group and this is not just another role.
We’re passionate about delivering exceptional patient care and creating a positive, supportive workplace where our people thrive. Our team consistently tell us it’s a great place to work—and we’d love you to be part of it.
The Role
Reporting to the Patient Growth Manager, you’ll play a key role in supporting business growth by delivering outstanding 5‑star service and converting patient enquiries into bookings.
Working in a central team environment, you’ll:
- Handle incoming enquiries via phone and digital channels
- Build strong, trusting relationships with patients
- Provide expert guidance on treatments and services
- Confidently convert enquiries into appointments
- Use CRM systems to manage leads and track activity
You’ll be supported to succeed, with an uncapped commission structure rewarding your performance.
Working Hours
Full-time, 42 hours per week on a planned rota. Weekend commitment is minimal, with 1.5 hours on Saturday and Sunday every 5–6 weeks.
- Monday: 8:00am – 7:00pm (finish at 4pm when working on Sat/Sun)
- Tuesday to Friday: 8:00am – 6:00pm (with one half day per week)
About You
We’re looking for someone who is:
- Experienced in sales, lead management, or a target-driven role
- Passionate about delivering exceptional customer service
- Confident communicating and building rapport with people
- Driven, self-motivated, and team-oriented
- Comfortable using CRM systems and digital tools
What we offer
- £29,484 basic salary + uncapped commission
- 22 days holiday + bank holidays
- Your birthday off (paid!)
- Structured training and clear career progression
- Modern, state-of-the-art workspace
- Supportive leadership and regular check-ins
Plus great perks including:
- Team social events (Summer & Christmas)
- Seasonal gifts & vouchers
- Employee referral rewards
- Mental health first aid support
- 60 % discounted membership at hundreds of local and national gyms & spas
- Blue Light Card access
- Uniform provided & DBS fee covered
Interested?
For an informal chat, contact Joanna Firth (Head of Growth & Success) on 01943 725872
Job Types: Full-time, Permanent
Pay: £29,484.00 per year
Benefits:
- Additional leave
- Employee discount
- Gym membership
- Referral programme
Experience:
- Sales: 2 years (preferred)
Work Location: In person
