The Company:
Furnish That Room Ltd is a dynamic, forward thinking company. Established in 2004 we’re a highly regarded supplier of furnishing solutions for the UK’s residential property industry. Furnish That Room caters to the precise needs and challenges of each market with a tailored service and specialist expertise. By sourcing, delivering and installing furniture for clients, Furnish That Room’s goal is to become the first choice for landlords, property developers and property professionals by offering the complete one-stop shop furnishing solution.
Type of work we do –
Supply and install full furniture packs direct to the developer and or property investors.
Design, supply and install AirBnB style properties for landlord and property managers
Full show home design, supply and setup.
Replenishment furniture items for landlords.
Furniture for Student Developments.
Why Choose Us: If you’re the motivated person we’re looking for you’ll have lots of options, so why choose us?
· We’re a small, family owned company offering a friendly, fun work environment.
· We’ll help you to develop your skills in a safe, mentored environment
· We’re a learning organisation and will listen to your ideas, giving you real influence on change and improvement.
· You’ll develop a broader skill set and won’t be limited to learning just one thing while you’re here.
· You’ll work directly with our Sales Director with all the learning opportunities that brings.
· We’re flexible
The Role: We are looking for a highly driven individual with energy and a hunger to learn. You must be a team player to join our outstanding sales team. Do you have a strong interest in interiors? If so then this role is perfect for you as the role in interiors based. Are you excited by delivering first class customer service, helping clients to maximise their property potential? Are you interested in an extremely varied and challenging role? You will be the main point of contact for clients who have queries about products, orders and general sales enquiries ensuring we maximise on all business aspects and opportunities.
Key Responsibilities:
- Responsible for the progression of order from receipt from customer to completion
- Dealing with high volumes of email enquiries and managing them in a timely manner
- Schedule jobs for delivery with the operations manager and book jobs in with the customer
- Day to day liaising with the installation teams to ensure all goes to plan
- Ensure all admin duties are completed
- Answer the telephone promptly and in a professional and polite manner
- Deal with telephone enquiries or refer to the appropriate colleague
- Greet visitors to the showroom in a professional and polite manner
- Process sales orders via email or telephone
- Identify opportunities to ‘upsell’ products
- Assist with any business generation activities or events
- Check product availability with suppliers and also and do internal stock checks
- Offer alternative products to clients wherever appropriate to do so
- Make outbound sales telephone calls to retain a close relationship with all clients
- Stay up to date with new products and offers
- Achieve KPI's targets as agreed with the Sales Director
The Person:
- Excellent time management skills
- Highly organised and methodical
- Strong IT skills including good knowledge of Microsoft Excel and Word
- Able to work in a lively, fast paced environment
- Level-headed and able to work well under pressure
- Attention to detail is paramount for this role.
- An interest in interiors / interior design would be a huge bonus as this role involves working with customers / property developers to try and help them present their property in the best way. Maybe you see yourself as a bit of an interior designer who enjoys working on your own home to make it look as good as possible.
- Perfect role for someone recently graduated in Interior Design as some of the role involves designing furniture packages to suit the clients properties
- Excellent written and spoken English
- Professional telephone manner
- Excellent listening skills
- Strong numerical skills
- Outgoing and engaging personality
- Excellent negotiating skills
Desirable skills
- Sales / Retail experience within the Furniture / Furnishings / Home Interiors Sector
- Customer Service experience
- Working experience of the UK Private Rented Sector (PRS) Market / Letting Agent / Estate Agency experience would be good but not essential
- Experience of Adobe Photoshop / Canva / Sketchup would be great advantage but not essential
- Experience of Unleashed software would also be an advantage but not essential as training will be given
In return we offer a competitive package, training, holidays, pension scheme, staff discount & career development
Job Types: Permanent, Full-time
Additional pay:
Benefits:
- Company pension
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday 9am-5pm
- Plenty of overtime always available as and when we have our busy periods
Ability to commute/relocate:
- Liverpool, L24 9HL: reliably commute or plan to relocate before starting work (required)
.
Pay: £26,500.00-£28,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
