Claims Handler – Uninsured Loss Recoveries
Liverpool / Hybrid
Full-time | 35 hours per week
Join a Leading Insurance Law Firm Driving Results That Matter
Keoghs LLP is one of the UK’s leading insurance law firms—dynamic, forward-thinking, and dedicated to delivering exceptional outcomes for our clients. We’re now looking for a talented and driven Claims Handler to join our Uninsured Loss Recovery (ULR) Team within our Corporate Risks division.
If you thrive in a fast-paced legal environment, enjoy owning complex litigation caseloads, and want to make a real impact on recovery outcomes—this is your opportunity.
You’ll take full ownership of litigated recovery claims, guiding cases from instruction through to resolution while maximising financial recovery for clients. Alongside managing your own caseload, you’ll act as a technical referral point, supporting colleagues and strengthening team capability.
Key Responsibilities:
- Review new instructions, identify technical issues, and set clear litigation strategies
- Manage a varied caseload, ensuring compliance with KPIs, SLAs, and court deadlines
- Conduct the full litigation process, including:
- Drafting legal documents (claim forms, directions questionnaires, witness statements)
- Issuing proceedings and monitoring court timetables
- Negotiating quantum and settlement outcomes
- Maintain accurate case records using our case management system
- Deliver high-quality work in line with audit standards
- Act as a peer review and sign-off point for litigation referrals
- Collaborate closely with colleagues to achieve team targets and contribute to a positive, high-performing culture
#INDUKI
We’re seeking a skilled litigator with strong technical knowledge and a collaborative approach.
- Qualified solicitor
- Solid understanding of the Road Traffic Act, RTA insurers, and Article 75
- End-to-end claims handling experience, from assessment through to settlement
- Experience handling litigated motor claims (including costs and schedules)
- Proven ability to draft legal proceedings and manage cases through court
- Experience handling complex or high-value claims
- Strong organisational skills with the ability to manage competing priorities
- Excellent communication and stakeholder management skills
- Calm and resilient under pressure, with strong attention to detail
- Confident using case management systems and IT tools
Who You Are
You’re more than just technically strong—you bring the mindset and behaviours that make teams succeed:
- Positive, professional, and solutions-focused
- A clear communicator who builds effective relationships
- Highly organised, with excellent time management
- Adaptable and proactive in a changing environment
- Committed to delivering high-quality outcomes every time
Ready to Take the Next Step?
If you’re an experienced claims professional ready to take ownership, influence outcomes, and grow your litigation career within a leading firm—we’d love to hear from you.
Apply now and make your impact with Keoghs.
-
Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
