Job Type: Full-time
Department: eCommerce / Digital
Reports to: Head of eCommerce
About the Role
We are looking for a highly organised and detail-oriented eCommerce Administrator to support the day-to-day management of our online product listings across multiple eCommerce platforms and marketplaces.
The successful candidate will be responsible for creating, updating and maintaining accurate product listings, ensuring product information, imagery, pricing and stock information are kept up to date. You will work closely with the eCommerce, buying, marketing and operations teams to ensure our products are presented accurately and consistently across all online channels.
Key Responsibilities
· Create, upload and maintain product listings across multiple eCommerce platforms and marketplaces.
· Update product titles, descriptions, specifications, pricing, stock information and other product attributes.
· Ensure product listings are accurate, complete, consistent and optimised for online customers and search.
· Upload and manage product images, videos and other digital content.
· Monitor listings regularly and identify missing, incorrect or outdated information.
· Coordinate new product launches and ensure listings are live and accurate by agreed deadlines.
· Make ongoing amendments to listings based on product changes, promotions, pricing updates or business requirements.
· Manage product categorisation, attributes, variants, SKUs and other catalogue information.
· Support promotional activity by updating prices, offers, banners and product content where required.
· Liaise with internal teams to obtain accurate product information and resolve data discrepancies.
· Monitor marketplace requirements and ensure listings comply with platform guidelines.
· Identify and resolve listing errors, rejected products, inactive listings and other catalogue issues.
· Assist with maintaining product data across multiple systems, feeds and spreadsheets.
· Carry out regular quality checks and audits of the online product catalogue.
· Support the eCommerce team with general administrative tasks.
Platforms Skills & Experience
Essential:
· Strong attention to detail and a high level of accuracy.
· Excellent organisational and time-management skills.
· Confident using Microsoft Excel or Google Sheets.
· Good written communication skills.
· Comfortable working with large volumes of product data.
· Ability to manage multiple tasks and meet deadlines.
· A proactive approach to identifying and resolving issues.
· Good general IT skills and confidence learning new systems and platforms.
Desirable (But not essential as training given):
· Previous experience in an eCommerce, marketplace or online retail environment.
· Experience managing product listings or product information/catalogues.
· Experience with Shopify, Amazon Seller Central, eBay or other marketplaces.
· Basic understanding of online merchandising and conversion optimisation.
Personal Attributes
We are looking for someone who is:
· Detail-focused – takes pride in getting product information right.
· Organised – able to manage a high volume of products and competing priorities.
· Proactive – spots problems and takes ownership of resolving them.
· Commercially aware – understands the importance of accurate and engaging online product presentation.
· Adaptable – comfortable working across different platforms and systems.
· A team player – works effectively with colleagues across different departments.
· Reliable and deadline-driven – able to deliver work accurately and on time.
What Success Looks Like
In this role, you will help ensure that our online catalogue is accurate, up to date, commercially effective and consistent across every sales platform. You will play an important role in ensuring customers can easily find the right products and have the correct information they need to make a purchase.
If you are looking for an opportunity to contribute to a small growing team while developing your eCommerce skills, we encourage you to apply for this exciting position.
Pay: From £13.00 per hour
Expected hours: 35.0 per week
Ability to commute/relocate:
- Andover SP10: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
Work Location: In person
