Newcastle
Job Types: Full-time, Permanent
Salary: £28,000 - £32,000 per year + Company vehicle
Have you got what it takes to be a part of an award-winning technology company?
Smart IT are one of the fastest growing technology companies in the North East. Winner of Best North East IT Support company and one of the top 50 MSP’s in the UK.
After another successful year of growth, we’re looking to expand our team and recruit a Field Engineer.
In this role you will provide client facing technical support on a "front line" basis in Newcastle and Gateshead area. This will involve solving client issues remotely, from the office or visiting clients on site.
Working closely with members of the team, you will provide technical expertise in handling IT issues for customers along with assigned projects such as installing IT equipment, telephone systems, and networking.
Must Haves:
- Driving License (company vehicle is provided)
- 2 years Business IT Support experience minimum
Required Skills:
- Networking – LAN, WAN, Firewalls, Routers, VPN’s
- Office 365 – installation, troubleshooting and management
- Server builds – Windows 2016, 2019, 2022 and 2025
- Good knowledge of Active Directory
- Remote server and desktop support – RDP
To Your Advantage:
- Relevant Microsoft certifications
- Citrix experience and qualifications
- Vmware ESX server experience
- Cisco experience and qualifications
- VOIP hardware/software experience
Do you have a proven track record of providing excellent customer satisfaction and the ability to meet service level agreements?
Do you have superb communication skills?
Do you have a desire to learn?
If the answer is yes, apply now!!
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company car
- Company events
- Free parking
- On-site parking
- Paid volunteer time
Licence/Certification:
- Driving Licence (required)
Work Location: In person
