Purpose
We are looking for a Hire & Sales Controller to join our friendly team based at our Strood
office. Your primary responsibility is to ensure smooth facilitation of hire contracts with a
strong focus on customer satisfaction.
Primary Responsibilities
You will make customer service calls, manage hire orders with clients ensuring a high
standard of service. You will be required to speak to clients who have not used their
account, deal with initial inquiry stage through to processing the hire, liaising with our
depots and departments and all related administration, invoice query management and
resolving customer queries. A confident telephone manner will ensure you are able to
promote the Company’s range of products and services, generate new leads and build
lasting relationships with our clients.
Skills/Qualifications
- Previous hire experience desirable but not essential
- Methodical and organised
- Confident but friendly communication skills
- Team orientated
- Good standard of English and Maths to GCSE (or equivalent) standard
- IT literate
Benefits
Pension contribution*
Free parking
28 days including bank holidays
Pay: Up to £30,000.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
