Working hours: 16 hours per week
Interview Date: Week commencing 7th September 2026
The Salvation Army, Isle of Wight Homelessness Service provides accommodation for 46 single men and women. The role of Day Concierge is fundamental to the Salvation Army’s mission to support vulnerable people providing assistance with housing management functions. Being the first point of contact for everyone coming into our Lifehouse you can create and influence a positive environment.
This opportunity is for a part time Day Concierge, a motivated, passionate and dynamic individual to guide and support our residents in their journey through their Homelessness Pathway in our Lifehouse, Fellowship House, Ryde, Isle of Wight.
Key Responsibilities:
This role is rewarding, inspirational and pivotal in ensuring our vision for high quality, outcome focused support services is delivered, in which client choice and control is clear. The successful candidate will carry out reception and administration duties, data entry, monitoring of resident rent, cleaning duties, building and Health & Safety checks and observe the welfare & wellbeing of the residents. You will work 16 hours per week on a 2-week rolling rota including weekends and bank holidays.
The successful candidate will have:
-
Good verbal and written communication skills
-
A positive attitude and motivation towards supporting our residents
-
Good planning, organisation, record management and time management skills
-
Previous experience of successfully using of Microsoft Office, email programmes and databases
-
Excellent customer service skills
-
A good understanding of health and safety
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check Enhanced DBS Disclosure check for the adult workforce and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
