Job Purpose:
If ABCA sounds like the right place for you, we would love you to join our team within our Service Department. You will co-ordinate the completion of all Reactive Maintenance obligations of Service & Maintenance Contracts within a designated region.
Salary: £26,436.80
Location: Office based. Oldham, Manchester
Hours: 40 hours per week. Monday- Friday 8:30am- 17:00pm
What You'll Be Doing:
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Create weekly workloads and routes for the engineers.
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Ensure engineers have adequate work load for their days, including when jobs fail.
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Orders stock which is required for bespoke pre-booked jobs.
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Arranges engineers stock collection so they have a float of stock which is generally required.
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Relay with the clients on booked work.
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Ensures workload scheduled into the diary is planned by Action Due date / client requested.
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Accountable for handling initial telephone inquiries for clients and engineers.
What You'll Bring:
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Previous experience managing and planning engineer’s workload is essential
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Previous experience of using a CRMS, CASH especially would be advantageous
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Knowledge of working within the fire and security industry would be preferred
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