Job Summary
We are seeking a highly organised and personable Wedding and Events Coordinator to oversee the planning and execution of special occasions at our venue. The successful candidate will be responsible for delivering exceptional guest experiences, managing event logistics, and ensuring seamless coordination between clients and service teams. This role offers an exciting opportunity to be part of a dynamic team dedicated to creating memorable events, from intimate gatherings to grand celebrations.
Duties
- Coordinate all aspects of wedding and event planning, including venue setup, catering arrangements, entertainment, and décor.
- Liaise with clients to understand their vision, preferences, and requirements, providing expert guidance throughout the planning process.
- Upsell additional services such as premium packages, upgrades, or specialised add-ons to maximise client satisfaction and revenue.
- Manage event timelines meticulously to ensure all activities run smoothly from start to finish.
- Oversee vendor relationships, including liaising with caterers, florists, entertainers, and other suppliers.
- Ensure adherence to health and safety regulations and maintain high standards of cleanliness and organisation on-site.
- Handle guest services professionally, addressing any issues promptly to guarantee a positive experience for all attendees.
- Assist with promotional events when required.
- Maintain detailed records of bookings, payments, and client communications using organisational tools.
Experience
- Previous experience in hospitality or event management is highly desirable; experience in restaurants or hotels is advantageous.
- Proven ability in upselling services or products effectively while maintaining excellent guest relations.
- Strong time management skills with the capacity to juggle multiple events simultaneously under tight deadlines.
- Exceptional organisational skills to coordinate complex schedules and logistics efficiently.
- Excellent communication skills—both verbal and written—to liaise confidently with clients, vendors, and team members.
- Experience in guest services or hospitality environments that emphasise personalised customer care is preferred.
- Fundraising experience or background in organising community or charity events is a plus.
This role provides an engaging environment where creativity meets organisation, offering the chance to contribute significantly to memorable celebrations while developing professional skills within the vibrant events industry.
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
