Position: Recruitment Support Officer G5
Location: County Hall, Atlantic Wharf, Cardiff, CF104UW
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: 37 hours per week
Pay Rate: PAYE: £13.47 per hour
Job Responsibilities
- Act as the first point of contact for prospective foster carers, providing information, guidance, and ongoing support
- Manage fostering enquiries from initial contact through the early stages of the assessment process
- Respond to enquiries professionally and provide clear, accurate information about becoming a foster carer
- Conduct initial and home visits with potential foster carers where required
- Maintain accurate records of enquiries, applications, and applicant progress
- Support the Foster Wales Cardiff team with recruitment campaigns, events, and community engagement activities
- Promote fostering opportunities and help increase awareness within the local community
- Support the processing of fostering applications in line with procedures, policies, and best practice
- Work closely with colleagues to improve foster carer recruitment and retention
- Provide a welcoming and supportive experience for potential foster carers throughout their journey
Person Specification
- Experience in recruitment support, customer service, social care, fostering, or a related field
- Understanding of the fostering process and the needs of children in care is desirable
- Excellent communication and interpersonal skills with the ability to build trust and rapport
- Ability to provide clear information and support to a wide range of people
- Strong organisational skills with the ability to manage multiple enquiries and maintain accurate records
- Ability to handle sensitive and confidential information appropriately
- Experience working with children, families, or community services is desirable
- Friendly, approachable, and empathetic approach
- Ability to work independently and collaboratively within a team
- Commitment to supporting positive outcomes for children and young people
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Job Reference: OR108554
Job Types: Full-time, Fixed term contract
Contract length: 3 months
Pay: £13.47 per hour
Experience:
- recruitment support: 1 year (required)
- Customer service: 1 year (required)
- social care, fostering: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
