Job Title: Dental Lab Assistant
Location: Loughton, Essex, UK
Job Type: Full-Time
Salary: Competitive
Join Our Growing Dental Laboratory Team!
We are a well-established and forward-thinking dental laboratory based in Loughton, Essex, and we’re looking for a highly motivated and organised individual to join us in a Customer Service and Lab Assistant role.
This is a unique, hybrid role that blends customer service, administration, and lab operations – perfect for someone with strong interpersonal skills, excellent organisational ability, and a passion for delivering high-quality service in a clinical or dental lab setting.
Key Responsibilities:
- Act as the first point of contact for clients, providing professional and efficient customer service
- Manage incoming and outgoing cases, ensuring timely processing and delivery
- Maintain accurate administrative records, including order tracking, invoicing, and stock control
- Liaise with dental practices and technicians to ensure smooth workflow and communication
- Oversee daily lab operations and assist with scheduling workloads
- Monitor quality control processes and help maintain a clean, safe, and compliant work environment
- Support the lab owner with business development tasks and staff coordination
Ideal Candidate:
- Previous experience in a dental lab, dental practice, or healthcare admin setting preferred but not essential
- Strong communication skills and a customer-focused mindset
- Excellent organisational and time management skills
- Competent in using office software (Microsoft Office, dental lab systems a plus)
- Ability to multitask and thrive in a fast-paced environment
- Leadership experience or desire to step into a management role
We Offer:
- A friendly, supportive working environment
- Opportunities for training and career progression
- Modern facilities and a passionate, experienced team
- A chance to make a real impact in a growing business
- Training and support for this role
- Opportunities for you to grow within our company
Ready to take the next step in your career?
Please apply below.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
Work Location: In person
