Company Overview
Orange Pekoe is a well established tearoom/cafe in beautiful Barnes, SW13 dedicated to providing a relaxing and inviting atmosphere for coffee & tea lovers and the local community. We pride ourselves on offering a wide selection of coffees, teas, delicious homemade bakes and snacks, brunch and lunch and exceptional service to our valued customers.
Our business is a busy cafe and previous experience with take away service and dine in service is essential.
Overview
We are looking for a proactive and energetic Assistant Manager to join our team. In this role, you'll support daily operations, lead staff, and ensure our guests enjoy a memorable experience. The ideal candidate is passionate about hospitality, skilled in team management, and eager to contribute to the growth of our business.
Responsibilities
- Assist in overseeing daily store operations, ensuring smooth and efficient service.
- Support management in supervising staff, providing guidance, training, and motivation.
- Manage team schedules, delegate tasks, and monitor performance to maintain high standards.
- Help with inventory control, including stock ordering, merchandising, and stock rotation.
- Maintain excellent communication with team members and guests to address needs promptly.
- Uphold cleanliness, safety protocols, and organizational standards throughout the cafe.
- Contribute to sales strategies by promoting products and enhancing the customer experience.
Experience
- Previous management or supervisory experience in hospitality settings is essential.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication skills are essential.
- Experience in sales management helps in understanding customer needs.
- Organizational skills with attention to detail for administrative tasks and time management.
- Familiarity with merchandising techniques and maintaining an inviting store environment.
- Proven ability to handle phone etiquette professionally and manage multiple responsibilities efficiently.
Join us as an Assistant Manager at Orange Pekoe where your leadership can help create a warm, welcoming space for our local community. We can't wait to hear from you!
Pay: £32,000.00-£36,000.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person