Overview
Join our team as a Coffee Shop Manager, where your leadership expertise will create a welcoming atmosphere for customers and inspire a dedicated team. This role is for someone who wants to take ownership and be a key part of the team . If you thrive in fast-paced environments and are passionate about delivering quality service, this is your opportunity to lead with energy and enthusiasm.
Duties
- Oversee daily shop operations, ensuring smooth workflow and excellent customer service
- Lead, support and motivate the team
- Opening and closing of the coffee shop confidently and independently
- Ensure compliance with food safety regulations and proper food handling procedures
- Train team members on beverage crafting, food production, and customer service techniques
- Monitor inventory levels, order supplies, and manage stock to minimize waste and control costs
- Handle customer inquiries, resolve complaints promptly, and create a welcoming atmosphere for all guests
- Maintaining consistent high food,drink and customer service standards
- Ensuring cleanliness, Organisation and hygiene standards are maintained at all times
- Making confident day-to-day decisions without needing constant direction
- Communicating clearly and positively with the owner
- Delegating tasks and ensuring the team remain productive at all times
- Identifying and resolving problems proactively
Requirements
- Proven supervising experience in a coffee shop or hospitality setting
- Strong background in coffee preparation
- Experience working in restaurants, cafes, or hotels
- Familiarity with food safety standards and regulations
- Leadership skills with the ability to motivate and manage a diverse team
- Excellent communication skills to coordinate staff and interact with customers effectively
- Barista experience is highly desirable to ensure expertise in beverage crafting and customer engagement
Pay: £30,000.00-£40,000.00 per year
Work Location: In person
