About the Role
Join our Operations team and help keep everything running smoothly behind the scenes.
We’re looking for a highly organised and detail-focused Operations Administrator to join our growing Operations team. This is a great entry-level opportunity for someone who enjoys working with data, systems, and processes, and wants to build a career in operations, client services, or administration.
You’ll play a key role in supporting client onboarding, donation and payments processing, record keeping, and compliance activity across a fast-paced, multi-stakeholder environment. If you like structure, accuracy, and being the person who makes sure things get done properly, this could be the role for you.
What You’ll Be Doing
In this role, you’ll:
- Support day-to-day operations across multiple teams
- Processing donations and applications.
- Help onboard new clients, donors, and charities
- Keep records accurate and up to date across internal systems
- Assist with charity onboarding and due diligence checks, including making outbound telephone calls to charities and third parties to verify information, obtain documentation, and support onboarding requirements.
- Support payment administration processes and workflow tracking
- Help coordinate documentation for compliance and reporting
- Assist with client reporting and operational data
- Fielding telephone and email queries from donors, clients and charities.
- Provide general admin and coordination support to the wider team
What We’re Looking For
You don’t need to be an expert, but you do need to be:
- Highly organised with strong attention to detail
- Comfortable working with data, systems, and Microsoft Office (especially Excel)
- A clear and confident communicator
- Reliable, proactive, and willing to take ownership of tasks
- Able to manage multiple priorities in a busy environment
- A team player who’s happy to support wherever needed
Nice to have (but not essential)
- Previous admin, operations, or customer service experience
- Experience working with databases or CRM systems
- Experience in charity, financial services, payroll, or professional services environments
Why join us?
- A great entry point into operations and client services
- Exposure to multiple teams, clients, and processes
- A supportive environment where accuracy and learning matter
- Opportunity to build skills in operations, compliance, and reporting
If this sounds like you…
If you’re organised, detail-driven, and enjoy making sure things run smoothly behind the scenes, we’d love to hear from you.
Apply today and start building your career in operations.
Pay: From £25,189.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: Hybrid remote in Liverpool L5 9PR
