Overview
Join our dynamic healthcare team as a Medical Receptionist/Administrator at Abercynon Medical Centre and become one of the friendly, organised team members of our practice! In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate appointments, manage administrative tasks efficiently, and support the overall operation of our medical facility. This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare environment while making a positive impact on patient care.
Duties
- Greet patients and visitors warmly, creating a positive first impression
- Schedule appointments accurately using our practice management software
- Answer incoming phone calls promptly, providing information or directing calls as needed
- Manage patient check-in and check-out processes efficiently
- Handle administrative tasks such as filing, data entry, and maintaining patient records
- Verify insurance details and process billing information with precision
- Maintain a clean and organized reception area to ensure a professional environment
Skills
- Previous office experience demonstrating strong organizational skills
- Administrative experience in a healthcare or medical setting is highly desirable
- Excellent communication skills to interact clearly and professionally with patients and team members
- Ability to multitask effectively in a busy environment while maintaining attention to detail
- Proficiency with office equipment and basic computer applications such as MS Office or similar software
- Friendly, energetic attitude with a commitment to providing exceptional customer service
This role is perfect for motivated individuals eager to grow their administrative skills within the healthcare sector. We value proactive team players who thrive in lively environments and are dedicated to supporting patient well-being through efficient front-office operations.
Pay: £12.71 per hour
Work Location: In person
