Senior Business Development Officer
Location: Office-Based
Hours: Full Time, Monday to Friday, 09:00 to 16:00 (32.5 hours per week)
Contract: Permanent
Salary: Competitive
Join ProQual AB Ltd
ProQual AB Ltd is a recognised awarding organisation committed to developing and awarding high-quality qualifications that support learners, employers, training providers, and industry sectors across the UK and internationally.
As we continue to grow and expand our services, we are seeking an enthusiastic and organised Senior Business Development Officer to support our business development activities, strengthen stakeholder relationships, and contribute to the ongoing success of the organisation.
About the Role
This is a varied and rewarding role that combines business development, customer relationship management, project delivery, and administrative support. You will work closely with approved centres, employers, training providers, and internal teams to ensure the effective promotion and development of ProQual's qualifications and services.
The successful candidate will be proactive, professional, and highly organised, with excellent communication skills and a commitment to delivering outstanding customer service.
Key Responsibilities
- Support the delivery of ProQual's business development and growth objectives.
- Build and maintain positive relationships with approved centres, employers, and stakeholders.
- Identify opportunities to promote additional ProQual services and qualifications through existing centre relationships.
- Assist with the recruitment and onboarding of new centres and business partners.
- Co-ordinate meetings, events, and stakeholder engagement activities.
- Conduct market and sector research to identify opportunities for growth and qualification development.
- Prepare reports, presentations, proposals, and business documentation to support strategic decision making.
- Maintain accurate records using company databases and company bespoke systems.
- Monitor customer feedback and identify opportunities for service improvement.
- Co-ordinate and analyse stakeholder satisfaction surveys, produce reports and recommendations for improvement.
- Provide administrative support to business development initiatives and projects.
- Work collaboratively with colleagues across the organisation to ensure the highest standards of service delivery.
- Promote ProQual qualifications and services through professional engagement with customers and stakeholders.
Person Specification
Essential
- Previous experience in a business support, administration, customer service, business development, or project delivery.
- Excellent verbal and written communication skills and a strong telephone manner.
- Strong organisational and planning abilities.
- Ability to manage multiple priorities and work to deadlines.
- Professional and customer-focused approach.
- Good knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams.
- Ability to work independently and as part of a team.
- High level of accuracy and attention to detail.
Desirable
- Experience within the education, skills, training, apprenticeship, or awarding organisation sector.
- Knowledge of qualifications and assessment processes.
- Understanding of the qualifications regulatory environment.
- Experience supporting commercial growth or stakeholder engagement activities.
What We Offer
- Competitive salary.
- Full-time office-based working with appealing office hours.
- Supportive and friendly working environment.
- Opportunities for training and professional development.
- Company pension scheme.
- Generous annual leave entitlement.
- The opportunity to contribute to the growth and success of a respected awarding organisation.
How to Apply
If you are an organised and motivated professional looking to develop your career within a growing awarding organisation, we would like to hear from you.
Please submit your CV and a covering letter outlining your suitability for the role.
Job Type: Permanent
Pay: From £36,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
