Part-time receptionist required in a busy, well established private podiatry clinic.
About us
We are a well respected, Royal College of Podiatry (RCOP) 'Accredited' and long established Podiatry Practice within Colchester, Essex, and surrounding areas.
"Established in 1985, Anglian Podiatry was originally started as a one-person private practice with the clinic’s founder, Sue Summers. By 1994 we had grown into an independent business, running from Ipswich Road in Colchester, where we remained for 30 years. In February 2024 we relocated to Stanway, Colchester, to our new, fresh, upgraded premises!
Over the years, we have continued to expand to such a degree that we now have a team of 8 Podiatrists, an outreach clinic in Harwich, Essex and offer a wide range of treatments for various conditions. We have a customer base of over 25,000 patients, many of which have stuck with us since the beginning and we are highly respected within the local and surrounding areas, which is a credit to Sue and the team's hard work and dedication!"
Individual and personal care to each and every patient is at the forefront of our values. We pride ourselves on a relaxed and enjoyable working environment, with a friendly and welcoming team, many of whom have been with us for over 15 years!
The role
Responsibilities:
- Greeting patients, ensuring their details are correct and any relevant paperwork is filled out.
- Answering phone calls & e-mails, booking appointments, answering general queries, handling cash and card payments.
- Photocopying paperwork and addressing letters, alongside any further basic admin duties
Start date: July 2026 (you will be required to attend training sessions Mon-Fri prior to any lone-working)
Current hours required: Saturday : 08.40-13.10
- If necessary, this role could be split between 2 successful candidates (1 Saturday per fortnight).
- Additional hours may become available and holiday cover may be also be required throughout the year.
Hourly pay: £12.75
The successful candidate will need to have:
- Experience within a customer service role
- Excellent communication skills, together with proven clerical ability
- The ability to work on your own initiative and with confidence
- The ability to work in a fast-paced environment and under pressure in busy periods, whilst remaining calm, polite and respectful
- Be reliable and have excellent time keeping
- Have a warm and approachable manner
- Confidence within their IT skills and telephone etiquette
- Be a quick learner - although we are a small family-run business, we are always busy and the ability to multi-task is essential!
- A full driving licence or reliable method of transport
- Flexibility and willingness to cover sickness/holiday, if necessary
* Previous use of a computer booking system is a bonus but full training will be provided.
* Also, an in date DBS check will also be a bonus, but again will be provided for the successful candidate.
Employment Benefits:
- Yearly Christmas staff party
- Work based pension
- 24/7 wellbeing helpline and outsourced HR provision
If you believe you fit this role - then do not hesitate to get in touch!
Job Types: Part-time, Permanent
Pay: From £12.75 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Application question(s):
- Are you available for the working requirement?
- Are you available for training days Mon-Fri?
- Please list your possible interview availability (days/times, specific dates unavailable etc)
- Would you be open to Holiday/Sickness cover, when required, or extra working days if they became available in the future?
Experience:
- Customer service: 1 year (required)
- Receptionist: 1 year (preferred)
Licence/Certification:
- DBS Certificate (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
