Receptionist

Jurys Inn - Liverpool L3 (30+ days ago)

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JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with over 35 property locations in the UK, Ireland and Europe with more to come...

Jurys Inn Liverpool

We are looking for enthusiastic, genuine, friendly people who strive to exceed expectations and deliver excellence in everything that they do.

We have an opportunity for you to join Front Office Team as

Front Office Colleague / Receptionist

You will become an integral member of the team to deliver excellence to all our valued customers in our hotel, through our teams in our Front Office Department.

This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality.

If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today at www.jurysinns.com/careers.

Receptionist key responsibilities:
To be familiar with the day`s business, including arrivals, departures, special requests, etc.

To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).

To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in

Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.

Handle all guest enquiries and complaints in a professional manner

Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.

To assist in the smooth running of the front office desk during your shift.

What benefits will I receive while working for Jurys Inn?

Here are some of the fantastic benefits that you would be entitled to if you joined Jurys Inns Hotel Group. Full details are provided during Company BELONG Induction Programme.

Well-Tailored Uniforms

Meals on duty

Social Activities (Staff Summer/Winter event)

Monthly engagement activities

Annual Charity Event Day

Training and Development opportunities through our `Grow` L&D Programme

Employee of the month & Overall Employee of the Year, Gala dinner

Discounted accommodation rates for staff members and reduced rate for friends and family

Food Discount - 50% off total lunch or dinner bills when staying in one of our hotels

28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days

Pension Scheme- Contributory Group Personal Pension Plan

Flexible working hours

Earn up to £1000 for recommending a friend to work for us

Birthday cards every year

Life Assurance

No split shifts