Job Advert
Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at The Queens Hotel and Spa have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.
We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for a Spa Therapist to join our Spa team.
As a Spa Therapist you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:
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Deliver exceptional guest service, ensuring satisfaction, repeat visits, and high spa occupancy.
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Provide detailed information on spa packages, promotions, and products to drive sales and meet or exceed performance targets.
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Conduct guest consultations to understand needs, recommend suitable treatments, and advise on contraindications or medical concerns.
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Maintain comprehensive product knowledge, including ingredients and potential allergens.
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Ensure treatment rooms are fully stocked, clean, and sanitised before and after each service.
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Follow correct towel usage, laundry, and waste disposal procedures in line with hotel policies.
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Monitor stock levels and promptly inform the Spa Manager of low supplies.
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Maintain the cleanliness, organisation, and security of all spa areas, equipment, and storerooms.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!
We Evolve – You Evolve – We Grow Together
If the position of Spa Therapist is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
