Dental Receptionist Required
A dental receptionist is required for our busy Private / NHS practice in Southam for 4.5 days per week.
As the first point of contact for the practice you will need to be calm, caring and welcoming with excellent communication skills to ensure that the patient journey is of a high-quality experience and that patient feels at ease during their visit.
We are friendly motivated team, and all enjoy working together. The right candidate will have the support of management and nursing staff with many years experience in the dental field to advise them and help them grow in their new role.
You will need to promote a professional image, be highly motivated and flexible in the role and enjoy working as part of a team. You will also be required to educate yourself to follow procedures and policies within the practice
You will need to have good IT literacy and be efficient in Emails, Microsoft Word and Excel and be able to prioritise and organise your day.
It would be preferable that you have some experience in a customer service role and previous experience in a dental role would be advantageous but not essential as training can be given.
Main duties will include:
- Reception Administration
- Marketing and promoting practice services
- Answering telephone calls with a helpful courteous manner
- Scheduling appointments and management of the appointment book overall using our dental software SOE
- Dealing with emails and patient queries
- Promoting the growth of our Dental Care Plan and managing the plan administration.
- Educate themselves to follow procedures and policies within the practice
- Collect and record patient payments
Hours of work:
Monday- Thursday 8.15am - 5.30pm
Fri 8.15am - 4.30pm
Experience: Previous reception, office and or customer service experience required, IT literacy is essential
Job Types: Part-time, Permanent
Pay: £13.00-£15.00 per hour
Ability to commute/relocate:
- Southam CV47 1PH: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Reception: 1 year (preferred)
Language:
Work Location: In person
