Role: Full-time
Hours: 37.5 hours per week to be worked over five days out of seven on a rota basis
Reporting to: Regional Manager
Location: White Rose, 313 Ecclesall Rd, Sheffield, S11 8NX.
ABOUT US:
White Rose is a registered UK charity retailer founded in 2010 by two Nottingham Trent university students to support the work of Aegis Trust. Aegis is a UK registered charity, that aims to prevent prejudice and resolve hate fuelled violence and mass atrocities through peace building programmes in communities worldwide.
White Rose support Aegis by selling handpicked, high quality, pre-loved fashion and accessories in our stores across Nottingham, Beeston, West Bridgford, Manchester, Sheffield, Derby, Leicester and Leeds. 100% of the profits generated by White Rose goes to support the work of the Aegis Trust.
OUR MISSION:
Our purpose here at White Rose is to redefine high street fashion with a positive impact on the planet and humanity, reducing the environmental impact of fast fashion, whilst funding peace building worldwide.
OUR VALUES:
- We are innovative
- We are sustainable
- We are collaborative
- We are compassionate
What you'll be doing:
Be responsible for all aspects of the day to day running of the White Rose store. This includes:
- Driving the Business: Know your marketplace and able to take personal responsibility of driving the day-to-day, focusing on the performance of the store.
- Have a high level of visual merchandising skills to continually raise the standard of the store presentation.
- Customer Focus: Ensure everything you and your team do, puts the customer first. You’ll coach the team on what great customer service looks like.
- Passionately promotes our White Rose products through store social platforms.
- Leading and Inspiring the Team: Actively drives team and volunteer engagement, and is able to provide coaching to the team by demonstrating flexibility with leadership style, to support store operations.
- Manages the Operation: To maintain a professional work environment, comply with all current legislation and White Rose policies and procedures including health and safety, operating standards and retail regulations.
- Build strong partnerships - Is able to communicate effective with stock to store functions to ensure right product, right place, right time.
- Promotion of our charity The Aegis Trust: Ensure the store is utilised fully as a vehicle to promote the charity to all staff, volunteers and customers through effective communication along with your own passion and empathy for the cause.
What you’ll bring:
- Previous experience in a retail management role, with a commercial mindset for driving footfall and sales.
- A passion for sustainability and doing our bit for the planet.
- Experience in people management, with the ability to lead and motivate a diverse team including volunteers.
- A resilient, positive, self-motivator, with a proven ability to achieve sales targets.
- A passion for fashion, brands, and trends with a creative flair for visual merchandising.
- Excellent customer service skills and ability to coach this in others.
- The ability to build and maintain positive working relationships with a variety of people at all levels.
- A confident leader, that uses initiative, operates with integrity and role models the right behaviours.
- The ability to work with respect and integrity, and always do the right thing.
- A strong communicator with excellent organisation skills
What you'll get:
- 25 days annual leave plus bank holidays
- Company funded Professional Training and Qualifications
- Employee Assistance Programme
- Company Sick Pay (after qualifying service)
- 20% colleague discount
- Long service and birthday recognition
- Reward and Recognition via Hero Points - your rewards, your way!
We intend for White Rose to be a safe space for all. We therefore reserve the right to require successful candidates to undertake a satisfactory DBS (Disclosure Barring Service) disclosure for any position with us.
We’re committed to an inclusive culture where everyone can be their authentic selves and reach their potential. We actively encourage applications from people of all backgrounds. If you need any adjustments, please let us know.
Job Type: Full-time
Pay: £26,227.50 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Sick pay
Ability to commute/relocate:
- Sheffield S11 8NX: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail management: 2 years (required)
Work Location: In person