About the role
We are looking for a client-focused Fintech Product Development Manager to turn client needs and market opportunities into practical, market-ready fintech products and service propositions. You will lead client discovery, market-led product development and go-to-market activity, preparing clear client solution briefs for technical review while technical teams retain responsibility for system design, engineering and delivery.
Key Responsibilities
Lead discovery meetings and workshops with prospective and existing clients to understand their objectives, customer needs and business priorities.
Build a clear picture of client challenges, desired outcomes, buying drivers and success measures for new products or service enhancements.
Research market trends, competitor activity, customer expectations and emerging opportunities across fintech, payments and digital financial services.
Develop client-focused product and service propositions that explain the customer problem, client value and expected business benefit.
Shape propositions involving digital wallets, IBANs, business accounts, card payments, multi-currency and FX services, payment processing and payment gateways.
Assess demand for payment-integration propositions, reconciliation, accounting workflows and invoicing solutions, working with payment service providers, payment gateways, banks and partners.
Apply strong understanding of payment products, partner ecosystems and client payment journeys to develop practical, compliant and market-ready propositions.
Prepare client requirement summaries, client solution briefs, opportunity assessments and business cases for internal decision-making.
Act as the client and product coordination point between clients and technical teams, ensuring client priorities, product scope and expected customer outcomes are communicated clearly.
Work with operations, finance, compliance, sales and customer-success teams to ensure client priorities and product requirements are understood.
Provide technical teams with client solution briefs, client priorities and client-facing outcomes; technical teams retain responsibility for technical design, feasibility and delivery.
Support the product and service portfolio and market-development plan using client demand, market potential, account opportunities and business value to inform priorities.
Contribute to sales strategy, product-led sales objectives, pricing, product packaging, subscription models and service terms.
Support product launches through product positioning, client-facing materials, sales-support content and go-to-market plans.
Develop relationships with key client accounts and partners, gathering feedback, identifying growth opportunities and supporting retention and account expansion.
About You
You have relevant experience in fintech, payments, product development, business development, client solutions or key-account management.
You understand fintech-sector trends, client needs and relevant fintech solutions.
You understand payment integrations, reconciliation, accounting and invoicing workflows, and financial-services compliance.
You are an excellent communicator with strong relationship-building, analytical and stakeholder-management skills.
Pay: £56,000.00 per year
Work Location: In person
