If you would like to be considered for this role, please complete your application on the Merseyside Police website.
A fantastic opportunity has arisen for a passionate and people-focused HR/Resourcing Officer to join our friendly NWROCU HR and DMS Team. Working at the heart of the organisation, you will play a key role in supporting managers and employees across the employee lifecycle. In this role, you will work closely with managers, staff and regional HR colleagues to support recruitment, employee wellbeing, workforce management and organisational change, ensuring our people have the support they need to deliver critical policing services. As a trusted point of contact for HR and resourcing matters, you will help deliver an efficient, professional and customer-focused service while maintaining the Duty Management System and contributing to workforce and organisational priorities.
Applicants must hold the Chartered Institute of Personnel and Development Level 3 Foundation Certificate or equivalent and an NVQ Level 2 in Customer Services.
2. PRINCIPAL ACCOUNTABILITIES:
(a) Deliver HR support services in relation to recruitment, preparing and publishing adverts with the 6 North West Forces, administration of shortlisting, interview and job offer processes, maintaining all databases and for interviews faciitating all arragements.
(b) Undertake all administration in relation to NWROCU resourcing matters including recruitment and selection, attendance management, resignations, retirements, flexible working applications, transfers and promotions.
(c) To liaise with officers, staff, departments, regional Force HR teams in relation to all HR transactions / processes as required providing support services to supervisors to enable effective people management services in the ROCU.
(d) Provide support services to supervisors in terms of absence management, wellbeing support i.e OHU referrals to ensure effective service provision to meet HR and organisational priorities.
(e) To input all rotas, court warnings, training courses onto the Duty Management System (DMS) for ROCU discplines and department ensuring compliance with WTD.
(f) Maintain DMS with all new starters and leavers, ensure all transfers, movements on DMS are inputted and processed accurately.
(g) Process all overtime reports in a timely and accurate manner, ensuring accuracy of overtime codes, payments approved.
(h) Interrogate all HR and DMS systems and databases providing a suite of standard management reports in accordance with a predetermined schedule, ensuring accuracy and quality of all reports produced and to inform relevant audit / performance processes.
(i) To provide guidance and assistance to the end users on usage of DMS in order to increase understanding and knowledge of the system within the divisions.
(j) Ensure all staff have the appropriate access to the DMS relevant to their role and adjusting as necessary. To carry out necessary and regular administration of the DMS to ensure all entitlements are correct, e.g. adjustment of PH pots. To assist in the preparation of management information from DMS as appropriate
(k) To have an awareness of agreed priorities and ensure that the Standard Operating Procedure is complied with.
(l) Maintain overall filing and destruction in keeping with relevant legislation and policies including the storage, retention and recall of archived material to off-site storage facilities
This is not a comprehensive list of all the tasks which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken.
3a. KNOWLEDGE AND EXPERIENCE:
It is desirable that the post holder should hold the Certificate in Personal Practice (Chartered Institute of Personnel and Development) and an NVQ Level 2 in Customer Services or give a commitment to undertake these qualifications.
Must have experience of working within an administrative / clerical role dealing with confidential information working to deadlines and tight timescales within a busy environment.
Ability to work flexibly with team members to achieve individual, team and organisational objectives maintaining high levels of customer care.
Experience of working on own initiative, investigating problems, developing solutions and taking timely action to resolve them.
A good understanding of a HR/resourcing working environment, with the ability to adapt to change, challenge where required and use initiative to improve service provision.
It is desirable that the post holder has previous experience in a HR related environment with experience and knowledge of HR processes and procedures and supporting legislative frameworks to enable correct advice and information to be given to all customer groups.
Post holder must be very IT literate in a range of applications including MS Office and have in depth knowledge of HR personnel systems, in order to extrapolate and present information effectively. Experience of system administration and knowledge of duty management systems would be a distinct advantage.
Must have an understanding of personnel policies and procedures in order to effectively manage/process force records and the provision of information.
Demonstrate excellent customer care and commitment to delivering a high quality HR service maintaining effectiveness and efficiencies at all times.
Good interpersonal skills with good oral and written communication skills with the ability to liaise with people at all levels within the organisation.
Experience of working with minimal supervision, organising own workload, self-motivated with the ability to work under pressure, prioritising workloads.
Pay: £30,333.00-£32,613.00 per year
Work Location: In person
