Location: Peterborough
Hours: Monday to Thursday, 9:00am to 5:30pm, Friday 9:00am to 4:00pm
Job Type: Full-Time, Permanent
Salary: Competitive, dependent on experience
Join Our Growing Property Team
We are seeking an organised, proactive and customer-focused Lettings Manager to join our friendly and professional team in Peterborough.
This is an exciting opportunity for an experienced lettings professional to play a key role in the day-to-day management of our growing lettings portfolio. The successful candidate will work closely with landlords, tenants, contractors and colleagues to ensure our properties are managed efficiently, compliantly and to the highest possible standard.
The role combines property management, lettings administration, compliance management and customer service, making it ideal for someone who enjoys variety, takes pride in their work and thrives in a fast-paced environment.
What You'll Be Doing
As Lettings Manager, you will be responsible for supporting the smooth operation of our lettings department, including:
- Managing property viewings and carrying out lettings valuations.
- Marketing properties and creating new listings on our CRM system.
- Liaising with landlords, tenants and prospective applicants.
- Matching suitable applicants to available properties and presenting applications to landlords.
- Managing tenant applications, referencing and onboarding processes.
- Processing tenancy agreements, renewals and associated administration.
- Organising and monitoring compliance requirements, including Gas Safety Certificates, EICRs and Legionella Risk Assessments.
- Maintaining accurate property, tenant and landlord records.
- Arranging inventories, move-ins and tenancy-related documentation.
- Coordinating contractors and monitoring outstanding works.
- Processing invoices and ensuring landlord reporting is completed accurately.
- Proactively monitor rent arrears and take timely action to recover outstanding payments.
- Managing tenancy deposit administration and supporting TDS reconciliations.
- Monitoring diary reminders and ensuring key compliance deadlines are met.
- Assisting with general property management and office administration tasks.
- Providing a professional and responsive service to landlords and tenants.
What We're Looking For
The ideal candidate will have:
- Previous experience within a lettings or property management environment.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- The ability to prioritise workloads and manage multiple tasks.
- A professional and confident telephone manner.
- Good IT skills and experience using property management systems.
- A positive, proactive and solution-focused approach.
- The ability to work independently as well as part of a team.
- A full UK driving licence and access to a vehicle.
Personal Qualities
We're looking for someone who is:
- Reliable and trustworthy.
- Friendly, professional and approachable.
- Calm under pressure.
- Well-organised and self-motivated.
- Flexible and willing to support colleagues when required.
- Passionate about providing excellent customer service.
- Eager to take ownership of their work and contribute to the success of the business.
What We Offer
- Competitive salary based on experience.
- Mileage allowance for business travel.
- Ongoing training and professional development.
- A supportive and friendly working environment.
- Free on-site parking.
- A genuine work-life balance with no weekend working. We operate Monday to Friday only, giving you weekends free.
- An early finish every Friday at 4:00pm, allowing you to start your weekend sooner.
How to Apply
If you're an organised and motivated property professional looking for your next challenge, we'd love to hear from you.
Please submit your CV together with a brief covering letter outlining your relevant experience and why you would be a great fit for the role to [email protected].
Pay: From £25,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
