We are looking for a confident, customer‑focused Surveyor to join our growing team at Jensen's Heating & Plumbing Ltd.
Who are we?
Jensens Heating & Plumbing is a fast‑growing, customer‑focused business based in Scunthorpe. We specialise in providing reliable heating and air‑conditioning solutions for homes and businesses, built on honest advice, quality workmanship and a commitment to doing things properly.
We value professionalism, clear communication and a positive customer experience from the very first contact through to installation. Our team takes pride in offering straightforward guidance, realistic pricing and solutions that genuinely meet the customer’s needs. As we continue to expand, we’re looking for people who share our standards, our work ethic and our commitment to delivering a service we can be proud of.
What will you be doing?
You’ll visit customer properties, understand their heating and air‑conditioning needs, and provide clear, accurate quotations. This role suits someone with strong face‑to‑face sales experience, excellent objection handling and the ability to guide customers toward the best solution for their home.
Key Responsibilities
- Attend customer appointments to assess heating and air‑conditioning requirements.
- Provide clear, accurate quotations based on property surveys.
- Explain product options and system benefits in simple, customer‑friendly terms.
- Handle objections confidently and professionally.
- Manage follow‑ups and maintain a structured sales pipeline.
- Represent Jensens Heating & Plumbing with professionalism at all times.
Essential Experience & Skills
- Proven face‑to‑face sales experience with a strong record of converting leads.
- Confident objection‑handling and customer communication skills.
- Experience conducting in‑home assessments, surveys or consultations.
- Ability to identify customer needs and recommend suitable solutions.
- Strong organisational skills and ability to manage daily appointments.
- Comfortable using digital quoting tools and job‑management systems.
- Full UK driving licence.
Desirable
- Background in heating, plumbing or HVAC (not essential).
- Experience selling heating systems, boilers, air‑con or renewables.
- Knowledge of heat pumps, hybrid systems or ventilation.
- Local knowledge of Scunthorpe and surrounding areas.
Personal Qualities
- Friendly, trustworthy and confident when dealing with customers in their homes.
- Professional appearance and communication style.
- Positive, proactive and able to work independently.
- Calm and solution‑focused when handling objections or challenges.
- Motivated, reliable and committed to delivering a high‑quality customer experience.
- Takes pride in representing the business and maintaining strong customer relationships.
Salary & Benefits
- £28,000 base salary.
- 4% commission on gross profit margin from your own sales.
- Commission structure reviewed at 3, 6 and 12 months.
- Company vehicle for appointments after successful pass of probation.
- Supportive team environment with ongoing training.
- Opportunity to grow within a fast‑developing business.
- One additional holiday day for each completed year of service, up to a maximum of 2 days.
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Referral programme
Experience:
- Sales: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
