NB: To be considered for this role both a CV and Cover Letter must to be sent to [email protected]
Title: Reuse Hub Assistant
Reporting to: Reuse Hub Coordinator
Rate of pay: £24,479 per annum / £13:45 per hour (Remake are proud to be an accredited Real Living Wage employer)
Hours: 35 hours per week. (Tuesday – Saturday 9:15am -5:15pm)
Based: In person atRemake’s Reuse Hub in Crieff.
Duration: Permanent
Holiday entitlement: 259 hours per year (inclusive of public/bank holiday entitlement)
Staff benefits: 20% discount in the Reuse Hub, enhanced sick pay, free textile class entry for non-booked spaces.
About Remake Scotland: Remake is a registered charity and company limited by guarantee, founded in 2011. Our mission is to promote a circular economy and inspire environmentally sustainable living within our community. We believe sustainable living should be accessible to everyone and embedded in everyday habits and choices.
We work towards this mission through:
- Our Reuse Hub at the Crieff Visitor Centre; a treasure trove of second-hand goods, including tools, furniture, textiles, craft supplies, and more.
- Our Tool Library; supporting our community to share resources rather than buying new.
- A wide programme of community engagement activities, including our monthly repair hub, climate café, local maker talks, and outreach projects supporting the climate emergency response.
We are proud to work with around 60 volunteers annually, representing a broad range of backgrounds, ages, and abilities. Our approach prioritises intergenerational community building and skills sharing in a safe and inclusive environment.
At Remake, we are collaborative, people-centred, and proactive. We value kindness, creativity, and the drive to build a more sustainable and inclusive world. You’ll be joining a small, passionate team where your ideas and voice will be heard and valued.
OVERALL JOB PURPOSE
This post will principally work in Remake’s Reuse Hub, which is the largest and longest standing project run by Remake. Our Reuse Hub helps our community to transition to a circular economy by keeping pre-loved items out of landfill. It diverts around 40 tonnes from landfill annually and is a treasure trove of the
unusual and unexpected! Since 2015, our Reuse Hub has diverted more than 544,885 KG’s from landfill! The post holder will be responsible for collecting, sorting, safety checking, pricing and displaying the items we receive.
They will also offer a high level of customer service to our customers and donors and ensure that our diverse volunteer team are well supported when working in the Reuse Hub.
The post holder will also have responsibility for ensuring that our Community Tool Library, housed within the Reuse Hub and managed through an online booking system, operates effectively and that our customers receive excellent customer service and safety checked equipment.
DUTIES AND KEY RESPONSIBILITIES
· Supporting Remake in the collection, sorting, preparation, display and of the Reuse Hub, household, and furniture items, ensuring they meet current regulatory requirements and safety standards.
· Working closely with staff and volunteers, you’ll ensure the Reuse Hub and online shop have an interesting range of safety checked donations.
· You will be responsible for undertaking collections and deliveries of bulky goods using our van.
· Supporting Remake’s strategy through the support of its projects and deliverables including our Community Tool Library and Volunteer Programme.
· Providing exemplary customer service to customers and members.
You’ll provide customers with accurate and helpful information to maintain our high standards of courteous, friendly, and efficient customer service in person, online, by social media and phone.
· You’ll build and maintain good relations with the public, local partners, and community groups to promote Remake as first choice for second hand.
· You will routinely undertake physical work involving lifting, manual handling, and moving donated stock. The physical aspects of the work are an integral part of the job and require the post holder to be fit and active.
· You’ll be responsible for processing till transactions and accurately recording claimable Gift Aid on donated items to maximise income from the Reuse Hub to support running costs.
· You’ll maintain a safe working environment, ensuring that all working areas are kept clean and orderly, and will adhere to Remake’s Health and Safety policies and procedures and undertake training as needed.
· You’ll work alongside and support a range of volunteers and young employees according to business and volunteer needs. You will ensure that children and vulnerable adults working and volunteering in Remake have a safe, inclusive and accessible experience by ensuring compliance with Remake’s safeguarding policies and procedures. NB: Please note that this role will require the postholder to undertake a PVG check prior to starting in post.
· You’ll need to be able to work some evenings and weekends in line with our opening hours, including on and offsite to meet business requirements and Retail customer needs.
· Any other reasonable duties to meet Remake’s business requirements.
PERSON SPECIFICATION
Essential Skills:
· A commitment to Remake’s mission and values
· Strong interpersonal skills and teamwork abilities
· High standards of customer service and professionalism
· Ability to manage a varied workload and prioritise tasks
· Good attention to detail
· A full, clean drivers licence
· Heavy lifting and being on your feet all day are essential parts of the role, it is therefore essential that suitable candidates are physically fit and able.
Desirable Skills:
· Retail experience
· Confidence with IT Systems including social media and Office 365
· Experience of volunteering or working with volunteers
· Confidence with driving a medium sized vehicle/van
RECRUITMENT PROCESS
How to Apply
Please submit your CV and Cover Letter by midnight on Monday 14th September 2026 to: [email protected]
Optional: You may wish to apply under the ‘Future Work’ Initiative funded through Scottish Government and the Local Employability Partnership. This would enable Remake to secure some funding to support with the salary costs of this role. If you would meet the eligibility criteria for this scheme (outlined below), please make a note of this within you application cover letter.
You may also complete our Equality & Diversity Monitoring Form included in the application pack.
Future Works Eligibility Criteria
Applicants must be unemployed, reside in Perth & Kinross and meet one or more of the following:
Parent of a child under 18 and:
Lone parent
Parent or child with a disability
3+ children
From a minority ethnic background
Youngest child under 1
Aged under 25
OR
Have a disability or health condition (self-declared)
OR
Unemployed for 9+ months and receiving benefits
Interviews are expected to take place on Tuesday 22nd September 2026
Pre-employment Requirements
Remake is committed to ensuring effective safeguarding across the organisation. As this role involves working with young volunteers, including those completing their Duke of Edinburgh Award, a PVG (Protecting Vulnerable Groups) check will be required prior to starting the role. An optional Self-Disclosure Form is included in the application pack.
Our Commitment to Inclusion
Remake Scotland is committed to creating an inclusive, respectful, and empowering environment for all. We welcome applications from candidates of all backgrounds, including those who are underrepresented in the environmental and third sectors.
If you require any adjustments during the recruitment process, please contact us to discuss how we can best support you.
Pay: From £13.45 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Crieff PH7 4HQ: reliably commute or plan to relocate before starting work (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Crieff PH7 4HQ (preferred)
Work Location: In person
