An opportunity has arisen for a highly motivated administrator to join Therapy Services in the post of Therapy Administrator for a permanent contract for 37.5 hours per week.
Our department provides administrative assistance to a wide variety of Outpatient Therapy services including MSK Physiotherapy, Hand Therapy, Pelvic Health, Dietetics, Speech and Language Therapy, Occupational Therapy. The successful applicant will be trained and will provide cross cover across all services.
This is a front of house role involving reception duties dealing with a high volume of patients and telephone calls. The successful applicant will be working with qualified Allied Health Professionals, Therapy Assistants, Clinical and Professional Leads and their administrative colleagues.
We are seeking to appoint a positive individual to work within our very fast paced service. Applicants should be able to demonstrate organisational skills, be a committed team player with the ability to prioritise their own workload and work well under pressure. Excellent interpersonal and communication skills are essential with the role requiring high levels of face-to-face and telephone communication.
You will be required to ensure that the patient experiences a smooth journey throughout their care from referral receipt to the last appointment. This role involves daily patient contact whether it is face to face, telephone, or email. You will be booking, cancelling, rescheduling and ensuring appointments are utilised to maximum capacity.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
This role is based in the Therapies Department at North Middlesex University Hospital. You will be part of a small admin team working closely with outpatient therapists and patients. We are a friendly and supportive team looking for a self-motivated and flexible individual who is eager to develop and use their initiative.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
