Overview
18+ only due to serving alcohol
We are seeking enthusiastic and dedicated Floor Staff to join our dynamic team. This role offers an excellent opportunity to develop skills in management, hospitality, and guest services within a vibrant environment. The successful candidate will be responsible for ensuring a welcoming atmosphere, delivering exceptional customer service, and maintaining the smooth operation of the venue. All positions are paid, including internships, and provide valuable experience in the hospitality industry.
Responsibilities
- Greet guests warmly and assist with their needs to ensure a positive experience.
- Maintain cleanliness and organisation of the floor area, ensuring it is inviting and safe for all visitors.
- Support management in daily operations, including setting up tables, managing queues, and overseeing guest flow.
- Provide excellent guest services by answering questions, offering recommendations, and resolving any issues promptly.
- Assist with organising events or functions as required, ensuring smooth execution.
- Collaborate with team members to uphold high standards of service and presentation.
- Monitor the environment for safety hazards and report any concerns immediately.
- Support training new team members when necessary to promote a cohesive work environment.
Qualifications
- Previous experience in management, hospitality, or guest services is advantageous but not essential.
- Strong interpersonal skills with a friendly and professional demeanour.
- Ability to work effectively as part of a team and independently when required.
- Organised with excellent attention to detail.
- Flexibility to adapt to changing priorities and busy periods.
- A proactive attitude towards problem-solving and customer satisfaction.
- Previous experience in a similar role will be considered an asset but is not mandatory. Full training will be provided for suitable candidates eager to learn.
Pay: £10.85-£12.71 per hour
Application question(s):
- Are you over the age of 18?
Work Location: In person
