The Freight Analyst is responsible for freight reporting, data integrity, shipment visibility, and performance analysis across the global inbound supply chain. The role works closely with freight providers and internal stakeholders to provide accurate reporting, actionable insights, and support continuous improvement initiatives.
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Develop and maintain freight reporting tools, dashboards and performance metrics.
- Work with freight forwarding partners to improve data quality, reporting accuracy, and shipment visibility.
- Create and maintain Apollo as the single source of truth for freight and shipment data across the business.
- Analyse freight performance data and identify trends, risks, and opportunities for improvement.
- Provide regular reporting on purchase orders, shipments, transit times, exceptions and service performance.
- Support management of purchase order and shipment tracking processes across all regions.
- Work closely with Supplier Compliance and Supply Chain teams to provide clear visibility of product flow through the network.
- Produce KPI reports and performance analysis for internal stakeholders and freight providers.
- Investigate freight exceptions, delays, and data discrepancies and recommend corrective actions.
- Support continuous improvement projects through data analysis and performance measurement.
- Convert large volumes of operational and statistical data into meaningful business insights and recommendations.
- Assist with freight invoice validation and reporting to support accurate cost management.
- Share reporting and trend analysis with Supply Chain teams to support planning and decision-making.
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Understanding of freight and logistics operations - Desirable but not essential
- Intermediate - Advanced Excel proficiency
- Strong analytical skills
- Numerical & commercial awareness
- Problem-solving skills
- Strong communication skills
- Stakeholder management
- Excellent organisational skills
- Process improvement mindset
- Excellent time management and attention to detail
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Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.
We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
