Business Administration Level 3 - Estate Agency (15 month)
Location: Leicester LE1 1PA
Salary: £15600
Hours: Mon - Fri 9:30 a.m. - 6 p,m. - every other Saturday from 10 a.m. - 4 p.m.
Overview
This apprenticeship is a busy, hands-on role where you will deal with calls, emails, bookings, enquiries, and maintenance issues. You will gain real experience in a modern estate agency, helping customers from their first enquiry through to completion. This is a great opportunity to start your career within a reputable estate agency.
Responsibilities
- Answering incoming phone calls and responding to enquiries
- Dealing with emails and providing clear, helpful replies
- Managing and scheduling property bookings and viewings
- Logging and handling maintenance issues
- Supporting customers from initial enquiry through to move-in or completion
- Updating property and customer records accurately
- Assisting the team with day-to-day administrative tasks
- Providing a high level of customer service at all times
Qualifications
- Good communication skills, both written and verbal
- Strong attention to detail and accuracy
- Organised and able to manage multiple tasks
- Confident using email, phone systems, and basic IT tools
- Friendly and professional customer service approach
- Ability to work well in a fast-paced environment
- Willingness to learn and develop new skills
- Reliable, proactive, and a strong team player
This apprenticeship offers strong opportunities to progress into a full-time property or lettings role, with the potential to develop into senior positions within the estate agency.
Pay: £15,600.00 per year
Benefits:
Application question(s):
- Why would you like to get your career started within a busy estate agency?
- What are your results for Maths and English GCSEs?
Education:
- A-Level or equivalent (preferred)
Licence/Certification:
- UK Driving Licence (preferred)
Work Location: In person
