Field Service Engineer
About Carelift Services Ltd
Carelift Services Ltd is a family-run business specialising in lift servicing, reactive maintenance, and installation works. We take great pride in delivering a reliable, personal, and high-quality service to our clients—and in looking after our people just as well. (Don't just take our word for it... check out our reviews!)
As our business continues to grow, we are looking to welcome a skilled and motivated Field Service Engineer to join our close-knit team. We value long-term careers, teamwork, and a supportive working environment where everyone feels appreciated.
Role Overview
We are looking for a reliable, hands-on Field Service Engineer to carry out servicing, maintenance, reactive call-outs and installation works across East Anglia.
This is a varied, customer-facing role, so professionalism, pride in your work and a friendly approach are essential. You will be fully supported by our office-based operations team, who ensure your work is well planned and that you have everything you need to succeed.
Whilst experience within the mobility, lift or access equipment industry would be advantageous, it is not essential. We welcome applications from engineers with transferable skills from other sectors, including electrical, mechanical, plant, agricultural, commercial vehicle, automation, or other field service backgrounds. Full product training will be provided for the right candidate.
Salary will be dependent on experience, the skills you bring to the role and the level of training required.
This role is Monday to Friday, with participation in an on-call rota of approximately one week in every five. A standby allowance of £150 per week is paid, with additional on-call hours paid separately. Typical total working hours are approximately 45-50 hours per week.
Please note: The salary advertised is dependent on your relevant skills and industry experience. Future earning potential will be based on your performance, ongoing development, and the contribution you make to the continued success of the business. We would be happy to discuss this further at interview stage.
Key Responsibilities
- Carry out planned servicing and preventative maintenance on stairlifts, through-floor lifts, hoists and other mobility equipment.
- Attend reactive breakdowns and emergency call-outs.
- Install a range of mobility and accessibility equipment.
- Diagnose faults and carry out repairs safely and efficiently.
- Complete all work in line with relevant regulations and company standards.
- Accurately complete job reports using our electronic works app.
- Communicate professionally with customers, colleagues and the operations team.
- Represent Carelift Services Ltd in a positive and professional manner.
- Participate in the on-call rota.
Skills & Experience
We would love to hear from you if you have experience in any of the following:
- Field Service Engineer
- Maintenance Engineer
- Electrical Engineer
- Mechanical Engineer
- Lift or Mobility Engineer
- Plant Engineer
- Commercial Vehicle or HGV Technician
- Agricultural Engineer
- Any similar hands-on engineering role
You'll also ideally have:
- Strong fault-finding and problem-solving skills.
- Good understanding of electrical and mechanical systems.
- Ability to work independently and manage your own workload.
- Excellent customer service and communication skills.
- Confidence using mobile devices and apps for job reporting.
Essential Requirements
- Full UK driving licence.
- Engineering experience or relevant engineering qualifications.
- Willingness to travel throughout East Anglia.
- Professional, reliable and safety-conscious attitude.
- Eagerness to learn and develop new skills.
Desirable
- Experience working with mobility equipment or lifts.
- Electrical qualifications.
- Knowledge of LOLER or other compliance standards.
- Experience working within a small or family-run business.
What We Offer
- Friendly, supportive working environment within a growing family-run business.
- A company that genuinely values and looks after its engineers.
- Competitive salary (dependent on experience).
- Company vehicle, tools and equipment provided.
- Comprehensive training and ongoing development.
- Performance-based quarterly bonus.
- Company pension.
- Gym membership (or a fitness/health-based alternative such as Pilates).
- Regular paid team days out—we work hard and enjoy celebrating together! (Escape rooms, fishing days, go-karting, clay shooting and the occasional curry!)
How to Apply
If this sounds like the opportunity for you, we'd love to hear from you.
Please submit your CV along with a brief cover letter telling us why you'd like to join Carelift Services Ltd and outlining any relevant experience or transferable skills you can bring to the role.
Pay: £27,000.00-£40,000.00 per year
Benefits:
- Company pension
- Gym membership
Work Location: In person
