This is a greenfield IAM role with real scope. You'll define how identity works across the business — from employees and partners to customers and privileged systems. Our ambition is to move beyond basic access control to strong identity governance, with least privilege, secure-by-default access, and frictionless user experience.
As IAM Manager, you'll be the strategic owner of identity and access across Holland & Barrett. You'll set the vision, define the roadmap, and lead a team to deliver a scalable, compliant IAM framework that supports both enterprise and customer-facing environments.
You'll work closely with security, IT, HR, engineering, and business leaders, becoming the go-to authority for all identity-related matters.
Define and deliver the enterprise-wide IAM strategy and roadmap
Build and lead a high-performing IAM team
Architect and implement IAM solutions covering IAM, CIAM, and PAM
Own policies for MFA, privileged access, segregation of duties, and least privilege
Oversee identity lifecycle management for employees, partners, and customers
Partner with application owners to ensure regular access reviews and certifications
Select and manage modern IAM tools and platforms
Ensure IAM controls meet regulatory and compliance requirements
