Job Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This role offers an opportunity to work in a professional environment where attention to detail and effective communication are highly valued.
Responsibilities
- Greeting patients warmly and professionally upon arrival
- Managing appointment scheduling and cancellations efficiently
- Answering phone calls, emails, and enquiries promptly and courteously
- Maintaining accurate patient records and updating information as needed
- Handling administrative tasks such as filing, data entry, and processing payments
- Coordinating with dental staff to ensure patient flow runs smoothly
- Managing correspondence and ensuring all patient documentation complies with confidentiality standards
- Assisting with general office duties to support the smooth running of the practice
Skills
- Proven office experience, ideally within a healthcare setting
- Strong administrative skills with excellent organisational abilities
- Exceptional communication skills, both written and verbal
- Proficiency in using dental practice management software and MS Office suite
- Ability to remain calm under pressure and handle multiple tasks efficiently
- Friendly demeanour with a professional attitude towards patients and colleagues
- Attention to detail to ensure accuracy in record keeping and appointment scheduling
Job Types: Full-time, Permanent
Pay: £12.71-£13.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
