Job Summary
We are seeking a dynamic and experienced Team Leader to oversee daily operations within our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management roles, particularly within retail or sales environments. This role offers an opportunity to lead a motivated team, optimise organisational efficiency, and contribute to the overall success of our business. The position is paid and suitable for individuals who are organised, proactive, and capable of managing multiple responsibilities effectively.
Duties
- Lead and motivate team members to achieve individual and collective targets, fostering a positive work environment.
- Supervise daily operations, ensuring adherence to company policies and procedures.
- Manage merchandising activities to optimise product presentation and maximise sales potential.
- Coordinate staff schedules, organise tasks, and monitor performance to ensure high standards of service delivery.
- Support training initiatives by providing guidance and mentorship to new and existing team members.
- Handle customer enquiries with professionalism, maintaining excellent phone etiquette and organisational skills.
- Analyse sales data and prepare reports to inform strategic decision-making.
- Assist with administrative tasks such as stock control, inventory management, and documentation.
- Facilitate effective communication across departments to ensure seamless operations.
Experience
- Proven management experience in retail or sales management roles with supervisory responsibilities.
- Strong leadership skills with the ability to supervise diverse teams effectively.
- Excellent organisational skills coupled with time management abilities.
- Experience in merchandising, sales strategies, and customer service excellence.
- Bilingual or multilingual capabilities are highly desirable for effective communication within diverse teams or customer bases.
- Previous administrative experience including report writing, scheduling, and data analysis is advantageous.
- Demonstrated ability to manage multiple priorities efficiently while maintaining high standards of professionalism.
This role requires a proactive leader committed to driving team success through effective management, organisation, and communication skills. Candidates should be prepared to inspire their team while upholding the organisation’s values and objectives.
Pay: £13.21 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
