Job Description
How you’ll make an impact
As a Customer Success Manager at Henry Schein One, you will drive customer adoption, value realisation, retention and growth across our PMS solutions. You will help our customers successfully adopt the product, unlock meaningful outcomes and expand their usage while serving as the internal voice of the customer to influence continuous improvement.
Focused on empowering dental practices to operate efficiently and deliver exceptional patient care, you will apply a digital‑first, data‑driven approach to create scalable, seamless customer experiences that build trust and long‑term loyalty.
Deliver digital‑first education programs including webinars, presentations, and podcasts to drive product adoption with repeatable, measurable engagement.
What you’ll bring with you
Clear, confident communication skills, able to build trust, lead strategic conversations, and deliver engaging sessions.
Preferred but not essential: Customer Success certifications (CCSM, Success HACKER, Gainsight, Cisco/TSIA)
Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.
