Job Introduction
Are you organised, proactive and passionate about delivering great customer service? Looking to build a career in housing with a role where no two days are the same? Join us as an Assistant Property Manager and play a key role in supporting the day-to-day management of our specialist housing portfolio.
Working alongside an experienced Property Manager, you'll help keep our properties running smoothly while providing excellent support to residents, partners and contractors. From maintaining accurate records and coordinating repairs to responding to customer enquiries and assisting with tenancy administration, you'll be at the heart of delivering a high-quality service.
This is a varied role where you'll balance administration with customer interaction, building relationships and supporting the smooth running of our specialist housing services. You'll also provide occasional reception cover, so you'll need to be adaptable, approachable and happy to support wherever needed.
Housing experience is welcome but not essential. We're looking for someone with strong organisational skills, excellent communication and a positive, can-do attitude who is keen to develop their career.
The role is primarily based at Wavy Gate Student Accommodation, Oxford, OX4 1LG, with some travel required to our Sinnet Court office (approximately a 10-minute walk away).
Please refer to the attached Role Profile for full responsibilities and deliverables.
An enhanced DBS check is required for this role.
More About You
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Experience in an administrative, customer service or housing-related role
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Excellent organisation skills with the ability to maintain accurate records and manage competing priorities
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Strong written and verbal communication skills, with confidence communicating by email, telephone and in person
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A proactive, adaptable approach with a willingness to support different areas of the team, including reception cover
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Strong attention to detail and a commitment to delivering excellent customer service
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Confident using Microsoft Office, including Outlook, Word and Excel
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Ability to build positive working relationships with colleagues, residents and external partners
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GCSEs (or equivalent) in Maths and English (Grades A*–C)
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
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25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
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Up to 8% contributory pension
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All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected]
We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This vacancy is being managed by Kate Jacobs.
